Compare Klaviyo vs Freshchat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Klaviyo (704) Get Quote Get Quote	Freshchat (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More
Entry Level Pricing	Starts from $45	Starts from $15 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.5/10	9.5/10
User Ratings	4.4 (1985)	4.5 (191)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	8 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$45	$15 , Billed Yearly
Pricing Pans	Not Available	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1985 reviews)	4.5 (based on 191 reviews)
Rating Distribution	Excellent 630 Very Good 58 Good 5 Poor 0 Terible 11	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6
Expert's Review generated by AI	Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more
Pros and Cons	Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues. Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources. Easy-to-use interface with user-friendly features, making it accessible even for non-technical users. Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation. Seamless integration with popular eCommerce platforms like Shopify and BigCommerce, alongside other SaaS tools. Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences. Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort. Limited direct support post-onboarding by business development reps, leaving users reliant on other help channels.	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Efficient communication through automated workflows. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors. Some users find the interface buggy and slow to refresh.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Eventbrite 4.5 (5195 reviews) Stripe Payments 4.5 (2947 reviews) Volusion 3.4 (477 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	No Customers information available.	Dunzo Delivery Hero klarna

Media and Screenshots

Screenshots	3 Screenshots	5 Screenshots
Videos	1 Videos	5 Videos

Alternatives

Alternatives	Outgrow 4.7 ActiveCampaign 4.5 CleverTap 4.5	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshchat offers Free Trial, but Klaviyo does not.

Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Klaviyo Starts at $45/Month whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Klaviyo vs Freshchat vs ZoomInfo Chat

Klaviyo

Freshchat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure