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Compare Kaseya BMS vs KarmaCRM vs Thryv vs Salesforce Sales Cloud

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KarmaCRM - CRM Software
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Overview

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

KarmaCRM is an intuitive customer relationship management solution for all organizations. Its simplified, user-friendly design streamlines lead tracking, performance metrics, and service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $28
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.4/10

8.0/10

User Ratings

3.8

(45)
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Software Demo

Demo

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Features

Total Features

5 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $28
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          Excellent

          3

          Very Good

          5

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          KarmaCRM has consistently proven itself to be a valuable and feature-rich tool, particularly for small businesses and startups seeking an affordable and intuitive CRM solution. Its standout ...Read more

          Pros and Cons
          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Affordable pricing compared to competing CRM and PSA solutions like ConnectWise.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

          • Simple, intuitive, and user-friendly interface, suitable for small businesses with minimal technical know-how.

          • Centralizes and organizes customer information efficiently, streamlining workflows and improving task management.

          • Customization options like modifiable dashboards and widgets allow users to tailor the system to their needs.

          • Affordable pricing compared to larger, more feature-heavy CRM tools, making it accessible for startups and small businesses.

          • Strong integration with tools like Google Apps, Mailchimp, and LinkedIn for seamless workflows and business promotions.

          • Outdated and cluttered UI lacks modern design and hampers navigation, creating a steep learning curve for new users.

          • Limited mobile app functionality, with fewer features and restricted access to critical information.

          • Disorganized features and inconsistent navigation, such as missing back buttons or random placements, causing user frustration.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Method Group

          Method Group

          Touch nGO

          Touch nGO

          CCR

          CCR

          No Customers information available.

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          Dashboard

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          KarmaCRM offers Free Trial, but Kaseya BMS does not.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          KarmaCRM is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of KarmaCRM begins at $28/User/Month, while pricing details for Kaseya BMS are unavailable.

          Some top alternatives to Kaseya BMS includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to KarmaCRM includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Gro CRM, SalesCRM, SimpleCRM, CRM.me, FreeCRM, MyBusiness CRM, CAS CRM, SalesPro CRM and LOGICRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].