KarmaCRM Reviews in January 2025: User Ratings, Pros & Cons

Perfect CRM Software for Easily Task Management in Business

What do you like best? Manage business sales emails and set work reminders. Integrate with other tools easily to work easier. 24/7 Chat support option for account customization. Import and export contact list and choose multiple email templates. We can add or remove widgets from KarmaCRM Dashboard. Send work reports and recurring tasks to employee. What do you dislike? KarmaCRM is good CRM tool for business task, We can easily work with KarmaCRM. But its File ...

Great CRM for professional service organizations

What do you like best? In addition to Karma being a solid solution from the start, their team have been remarkably responsive to our ideas and frequently add features based on customer feedback. Their support staff are top-notch. The few times I’ve had to contact the desk, they’ve responded within minutes, even on weekends and late evening. What do you dislike? There isn't much I can say against Karma. If I had to choose (and this ONLY because I have to say something) is that some ...

KarmaCRM works great for me

What do you like best? Very easy to use. Not bloated with features 99% of people will never use. All my info is stored in the cloud and accessible from any device 24/7. Also, support from the company is great. I haven't had that many issues, but any time I've had a question I've always received a prompt and courteous reply. What do you dislike? Nothing really. Their product is reasonably-priced and meets my needs. Recommendations to others considering the product: When ...

Helped increase sale revenues and profits

What do you like best? I really liked the simplicity of Karma CRM. It has easy features to help reach our customers with features like contact lists, follow-up and to-do lists. What do you dislike? I disliked the whole layout / setup of Karma CRM. I would like to see an improved UI with Karma CRM but everything else was looking good. Recommendations to others considering the product: Nothing really, it was just that the employees were having a tough time navigating through ...

KarmaCRM - my trusted assistant

What do you like best? If you want to create a non-sales process of the works that you should have after signing a new contract with your customer or you can perform many services such as preparing a production template of the works to be done by different users before your company buys the goods. With KarmaCRM, you can easily create task templates for anything or more. You can be sure that you can automate your business and do everything without leaving it systematic. What do you ...

Good Karma

What do you like best? This is a simple, intuitive, and user-friendly program which makes it a great option for small businesses. It provides a way to centralize and organize all of your customer information so you can stay on top of all your calls, emails, Etc. What do you dislike? Nothing has really been an issue thus far. What problems are you solving with the product? What benefits have you realized? It does a wonderful job at organizing all means of communication and ...

Strong tool, right price point, room for improvement

What do you like best? I like that this CRM is designed with professional speakers in mind. It's relatively easy to use (once you've acclimated to their terminology and layout), and the ability to upload .csv files is priceless. What do you dislike? It's a bit clunkier than I would expect, and I've had to report a number of bugs and other needed improvements. They've been responsive, just not quick to fix everything. What problems are you solving with the product? What benefits ...

Inexpensive alternative

What do you like best? It has a lot features for a lower price than many of the bigger name CRM’s. What do you dislike? The user interface has not been updated in many years, so it has a dated look and feel. What problems are you solving with the product? What benefits have you realized? We are managing incoming client prospects, and KarmaCRM has helped us to follow up consistently, track interactions, and collaborate as a team.

Tons of Features, But Not Enough For Its Hefty Pricetag

What do you like best? Karma is loaded with features, and is very customizable. You can even change which menu items appear at the top of the page. You can add / subtract widgets from the dashboard, and even the most basic tier comes with unlimited contacts, companies, deals, cases, and a full-featured calendar with recurring tasks. What do you dislike? The features and navigation both are haphazard, random, and confusing. There are several features which seem to have been ...

Review

What do you like best? After a few weeks of use it gets easier and you can remember where everything finally is What do you dislike? It took a long time for me to get used to using it and I was a little discouraged because I usually catch on very quickly Recommendations to others considering the product: I would put a how to at every step What problems are you solving with the product? What benefits have you realized? After we learn to se it the system moves faster ...