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Compare Kaseya BMS vs HighLevel vs Thryv vs Salesforce Sales Cloud

Overview

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

The HighLevel CRM software places team collaboration and sales force automation at your fingertips. Features include a brand new, mobile-ready UI, email integration, easy to use workflow, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $97
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

8.5/10

User Ratings

3.8

(45)
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Software Demo

Demo

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Features

Total Features

5 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $97
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          No reviews available for the product

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          The product in question demonstrates an impressive commitment to user support and functionality, shining as a reliable tool for many customers over the past year. One of its standout features is ...Read more

          Pros and Cons
          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Affordable pricing compared to competing CRM and PSA solutions like ConnectWise.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

          • Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

          • 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

          • Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

          • Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

          • High level of problem-solving by support staff, often going above and beyond to assist with unique or challenging technical issues.

          • Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

          • Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

          • Cancellation process is cumbersome, with multiple users reporting difficulty in account closure and lack of clear communication or transparency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Method Group

          Method Group

          Touch nGO

          Touch nGO

          CCR

          CCR

          No Customers information available.

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          HighLevel screenshot

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HighLevel offers Free Trial, but Kaseya BMS does not.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          HighLevel is designed for Medium Business and Small Business.

          The starting price of HighLevel begins at $97/Month, while pricing details for Kaseya BMS are unavailable.

          Some top alternatives to Kaseya BMS includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to HighLevel includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Ontraport, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, Funnel CRM, Zoho CRM Plus, DigitalCRM.com, ClickFunnels, FlyerFunnel and Zoho Marketing Automation.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].