Compare Jitbit Helpdesk vs Basecamp vs ClickUp vs Smartsheet

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jitbit Helpdesk (82) Visit website Visit Website	Basecamp (2783) Visit website Visit Website

Overview
Affiliate Disclosure

Description	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More	Basecamp is a complete project management system that makes it easy for your team to communicate, assign tasks, schedule due dates, share files, and monitor progress. For individuals or ... Read More
Entry Level Pricing	Starts from $24.92 , Billed Yearly	Starts from $15
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.5/10	9.5/10
User Ratings	4.4 (106)	4.1 (18719)
	Visit website	Visit website

Features

Total Features	16 Features	16 Features
Unique Features
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Pricing

Pricing Option
Starting From	$24.92 , Billed Yearly	$15
Pricing Pans	Freelancer Get Started 1 agent Unlimited storage All the core features Show more + Startup Get Started 4 agents Unlimited storage All the core features Show more + Company Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans	Basecamp Get Started Every feature, nothing held back 500 GB storage for files & documents Month-to-month, pay as you go Show more + Basecamp PRO Get Started Unlimited Users Includes features of Basecamp plan, plus 10x file & document storage (5 TB) Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 106 reviews)	4.1 (based on 18719 reviews)
Rating Distribution	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0	Excellent 1549 Very Good 864 Good 265 Poor 76 Terible 29
Expert's Review generated by AI	No Expert ai Review available for the product	Basecamp stands out as a reliable and intuitive project management platform, consistently praised for its simplicity, user-friendliness, and ability to streamline team collaboration. Its ...Read more
Pros and Cons	No pros or cons available for the product	Simple, user-friendly interface that is intuitive even for beginners, making it easy for teams to adopt and use efficiently. Centralizes all project information, including documents, tasks, and communications, enabling seamless collaboration and organization. Strong team collaboration tools, including real-time communication, task assignments, and notifications to keep everyone aligned. Highly effective for remote and hybrid teams, allowing easy management of tasks and communication across distances. Lacks robust customization options for advanced users, particularly in file storage and integrations, which can limit flexibility. Minimalist feature set may lack advanced capabilities like complex reporting or kanban customization that power users might expect. Limited scalability for very large or complex organizations due to constraints in features such as granular permissions or reporting tools. The design and user interface, while simple, can feel overly basic to users accustomed to more polished or modern project management tools.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)	Timely 4.7 (195 reviews) MinterApp 4.4 (6 reviews) Everhour 4.6 (144 reviews)

Customers

Customers	Adobe HP GE	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	ClickUp 4.4 Smartsheet 4.1 Miro 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jitbit Helpdesk and Basecamp offer a Free Trial.

Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Basecamp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly whereas for Basecamp Starts at $15.

Some top alternatives to Jitbit Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

Some top alternatives to Basecamp includes ClickUp, Smartsheet, Miro, Process Street, Wrike, Notion, HubSpot CRM, Jira, Trello, TeamGantt, Zoho Projects, monday.com, Asana, Teamwork, ProjectManager.com, Quick Base and Project.co.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jitbit Helpdesk vs Basecamp vs ClickUp vs Smartsheet

Jitbit Helpdesk

Basecamp

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure