Browse Categories

Compare Jitbit Helpdesk vs Basecamp vs Jira vs ClickUp

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jitbit Helpdesk (82) Visit website Visit Website	Basecamp (2783) Visit website Visit Website

Overview

Description	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More	Basecamp is a complete project management system that makes it easy for your team to communicate, assign tasks, schedule due dates, share files, and monitor progress. For individuals or ... Read More
Entry Level Pricing	Starts from $24.92 , Billed Yearly	Starts from $15
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.5/10	9.5/10
User Ratings	4.4 (106)	4.1 (18719)
	Visit website	Visit website

Features

Total Features	16 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$24.92 , Billed Yearly	$15
Pricing Pans	Freelancer $29 Get Started 1 agent Unlimited storage All the core features Show more + Startup $69 Get Started 4 agents Unlimited storage All the core features Show more + Company $129 Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans	Basecamp $15 Get Started Every feature, nothing held back 500 GB storage for files & documents Month-to-month, pay as you go Show more + Basecamp PRO $349 Get Started Unlimited Users Includes features of Basecamp plan, plus 10x file & document storage (5 TB) Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 106 reviews)	4.1 (based on 18719 reviews)
Rating Distribution	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0	Excellent 1549 Very Good 864 Good 265 Poor 76 Terible 29
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)	Timely 4.7 (195 reviews) MinterApp 4.4 (6 reviews) Everhour 4.6 (144 reviews)

Customers

Customers	Adobe HP GE	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Jira 4.4 ClickUp 4.4 Smartsheet 4.1

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].