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Compare Jira vs BeyondTrust Remote Support vs NinjaOne (NinjaRMM)

Overview

Description

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $2,097
Free Trial Availability
Spotsaas Score

9.8/10

9.3/10

User Ratings

Features

Total Features

41 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • $2,097
          Pricing Pans
          • Free (Cloud)

            • User limit (per site) - 10 users

            • Site limit - One

            • Scrum and Kanban boards

            Show more +

          • Standard (Cloud)

            • Per user (average) $75 a month

            • User tier: 1 - 10

            • User limit (per site) - 20,000 users

            Show more +

          • Premium (Cloud)

            • Per user (average) $1,450 a year

            • User tier: 1 - 10

            • User limit (per site) - 35,000 Users

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagejira pricingbeyondtrust-remote-support pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1067

          Very Good

          97

          Good

          11

          Poor

          1

          Terible

          4

          Excellent

          80

          Very Good

          15

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

          BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

          Pros and Cons
          • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

          • Intuitive and easy-to-use interface with great flexibility for customization.

          • Excellent tracking system with accurate notifications for project changes and assignments.

          • Smooth integration with other services and platforms.

          • Newcomers may find the richness of features and customizations complex without proper guidance.

          • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

          • Compatible with all operating systems and devices.

          • Easy to configure within domain environment.

          • Provides a range of remote tools for support.

          • Clean and easy-to-use client interface.

          • Slow updates after new operating system releases.

          • Connection drops and slow connection to host machines.

          • Limited support for IOS compared to other platforms.

          • Some issues with unresponsive representative client.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          ebay

          ebay

          Square

          Square

          No Customers information available.

          Media and Screenshots

          Screenshots
          Atlassian Jira AI Work Overview

          6 Screenshots

          Bomgar screenshot

          8 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Jira and BeyondTrust Remote Support offer a Free Trial.

          Jira is designed for Large Enterprises, Medium Business and Small Business.

          BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for BeyondTrust Remote Support Starts at $2,097/Year.

          Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

          Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].