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Compare Jira Service Desk vs Jira

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Overview

Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

Entry Level Pricing
  • Starts from $10
  • Starts from $6.25 , Billed Yearly
Free Trial Availability
Spotsaas Score

Not Available

9.8/10

User Ratings
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Software Demo

Demo

Jira has not given any software demo yet

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Features

Total Features

0 Features

41 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • $6.25 , Billed Yearly
        Pricing Plans
        • Not Available
        • Free (Cloud)

          • User limit (per site) - 10 users

          • Site limit - One

          • Scrum and Kanban boards

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        • Standard (Cloud)

          • Per user (average) $75 a month

          • User tier: 1 - 10

          • User limit (per site) - 20,000 users

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        • Premium (Cloud)

          • Per user (average) $1,450 a year

          • User tier: 1 - 10

          • User limit (per site) - 35,000 Users

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Excellent

        1067

        Very Good

        97

        Good

        11

        Poor

        1

        Terible

        4

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

        Pros and Cons
        • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

        • Intuitive and easy-to-use interface with great flexibility for customization.

        • Excellent tracking system with accurate notifications for project changes and assignments.

        • Smooth integration with other services and platforms.

        • Newcomers may find the richness of features and customizations complex without proper guidance.

        • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Cisco

        Cisco

        ebay

        ebay

        Square

        Square

        Media and Screenshots

        Screenshots
        Jira Service Desk screenshot

        5 Screenshots

        Atlassian Jira AI Work Overview

        6 Screenshots

        Videos
        video-0

        1 Videos

        No videos available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Jira Service Desk and Jira offer a Free Trial.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        Jira is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for Jira Starts at $6.25/User/Month when Billed Yearly.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].