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Compare Intercom vs Usercentrics

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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

UserCentrics simplifies GDPR compliance for all businesses through its dashboard and dossier features, which enables the user to view which consent page they are on based on their visit ... Read More

Entry Level Pricing
  • Starts from $59
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageintercom pricingusercentrics pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          60

          Very Good

          20

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Usercentrics has garnered high praise in the past 12 months, and it's clear why it stands out as a top-tier Consent Management Platform (CMP). Users appreciate its intuitive UI that simplifies ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Segmentation of data and targeting audiences with chatbots for personalized communication.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          • Long wait times for customer service representatives could be a drawback for some users.

          • Usercentrics boasts an intuitive interface that simplifies the process of implementing and customizing consent banners, pop-ups, and preferences, making it easy for users without technical knowledge.

          • Usercentrics provides excellent support with fast response times, including dedicated success managers for smooth migration and onboarding.

          • Usercentrics offers a wide range of functions, templates, and settings for various vendors, enhancing customization options.

          • Usercentrics is global, providing consent technology across countries and easy adaptability to market requirements.

          • Usercentrics simplifies data compliance efforts with its efficient and user-friendly consent management platform.

          • The product may have limited customizations and features that could be complex for newcomers without adequate support.

          • The Marketplace may have a restricted selection of apps and connectors, limiting the advanced functionalities that users can access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          T-Mobile

          T-Mobile

          O2

          O2

          Prosiebensat

          Prosiebensat

          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          Admin Interface

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Intercom nor Usercentrics offers a free trial.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Usercentrics is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Intercom begins at $59/Month, while pricing details for Usercentrics are unavailable.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Usercentrics includes Cookie Script, Easycookie, Cookiebot, Secure Privacy, ConsentGrid, Privado, CookieYes, HelloConsent and Legal Monster.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].