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Compare Intercom vs Pendo

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Pendo - Product Analytics Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Pendo is an analytics platform created especially for software companies to develop successful products. It offers comprehensive product analytics to help users make data-driven decisions. ... Read More

Entry Level Pricing
  • Starts from $59
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $59
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1900

        Very Good

        470

        Good

        70

        Poor

        25

        Terible

        31

        Excellent

        935

        Very Good

        374

        Good

        47

        Poor

        18

        Terible

        6

        Expert's Review generated by AI

        Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly interface that makes it easy to navigate and use.

        • Efficient automation capabilities, saving time and effort for users.

        • Rich insights and analytics features for better customer support.

        • AI-enabled chat and knowledge base that enhances customer interactions.

        • Segmentation of data and targeting audiences with chatbots for personalized communication.

        • Some users may find the richness of features and customization options overwhelming without proper guidance.

        • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

        • Long wait times for customer service representatives could be a drawback for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots
        Ourbound

        4 Screenshots

        Pendo screenshot

        4 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Pendo offers Free Trial, but Intercom does not.

        Intercom is designed for Large Enterprises, Medium Business and Small Business.

        Pendo is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Intercom begins at $59/Month, while pricing details for Pendo are unavailable.

        Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

        Some top alternatives to Pendo includes Gainsight PX, Mixpanel, Amplitude, Segment, Heap, Amplitude Analytics, Pushlytics, Trackingplan, Adobe Analytics and fullstats.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].