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Compare Intercom vs Lytics

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Lytics - Customer Data Platform (CDP)
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and ... Read More

Entry Level Pricing
  • Starts from $59
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.2/10

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          21

          Very Good

          28

          Good

          7

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Segmentation of data and targeting audiences with chatbots for personalized communication.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          • Long wait times for customer service representatives could be a drawback for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Haymarket

          Haymarket

          AEG Presents

          AEG Presents

          Entercom

          Entercom

          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          Experience Editor

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Intercom nor Lytics offers a free trial.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Lytics is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Intercom begins at $59/Month, while pricing details for Lytics are unavailable.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Lytics includes CustomerLabs CDP, Captain Metrics, Zylotech, LeadSpace, Scal-e, Lexer, Acquia Marketing Cloud, BSI CDP, Decide AI and euromessage CDP.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].