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Compare Intercom vs Clientjoy vs Salesforce Sales Cloud vs Pipedrive

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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Clientjoy is a software as a service, (SaaS) enterprise customer relationship management (CRM), that runs in the cloud.  Being SaaS, Clientjoy is always accessible and scalable.  The ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $149
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

8.6/10

User Ratings

4.9

(55)
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Software Demo

Demo

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Features

Total Features

38 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • $149
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageintercom pricingclientjoy pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          158

          Very Good

          19

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Clientjoy has emerged as a versatile and user-friendly CRM solution that caters to businesses of all sizes, from solopreneurs to agencies. Its intuitive interface, rich feature set, and excellent ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Segmentation of data and targeting audiences with chatbots for personalized communication.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          • Long wait times for customer service representatives could be a drawback for some users.

          • Comprehensive all-in-one CRM with features like invoicing, proposals, lead management, client portals, and contracts, streamlining business operations effectively.

          • Clean, intuitive user interface and user-friendly design, making it accessible for both tech-savvy users and non-experts.

          • Customizable features, including branded domains, client portals, and tailored communication, providing a professional touch for businesses.

          • Exceptional and responsive customer support, often praised for quick assistance and willingness to implement user feedback.

          • Integration capabilities with external apps like Zapier and online payment providers, enhancing the platform's usability.

          • Some integrations, like direct syncing with Google Calendar when using IMAP email, are missing or require improvement.

          • Certain features, such as the client portal and small usability aspects, still have room for refinement.

          • The platform's extensive features can feel overwhelming to newcomers without prior CRM experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          Clientjoy screenshot

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Clientjoy offers Free Trial, but Intercom does not.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          Clientjoy is designed for Freelancers, Medium Business and Small Business.

          Pricing for Intercom Starts at $59/Month whereas for Clientjoy Starts at $149One-Time Payment.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to Clientjoy includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Salesforce, noCRM.io, C2CRM, Keap, SalesCRM, Salesdash CRM, Client Book CRM, AllClients, Service Provider Pro and Agencyjoy.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].