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Braintree Direct - Payment Processing Software

Braintree Direct Reviews in February 2025: User Ratings, Pros & Cons

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3.4

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Braintree Direct Reviews & Ratings

3.4

Good

Based on 166 ratings & 90 reviews

Rating Distribution

Excellent

(35)

Very Good

(30)

Good

(4)

Poor

(5)

Terible

(16)

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Showing 1-10 out of 90

CJ

Chetan J

11/06/23

2 out of 5

"Terrible customer support"

What do you like best about Braintree Direct? Able to search users and tranations easily . Some reports are also helpful What do you dislike about Braintree Direct?

DT

David T

12/05/22

0 out of 5

"Garbage and not to be trused."

What do you like best about Braintree Direct? Multiple payment methods and the ease to receive payments. What do you dislike about Braintree Direct?

DT

David T

12/05/22

0 out of 5

"Garbage and not to be trused."

What do you like best about Braintree Direct? Multiple payment methods and the ease to receive payments. What do you dislike about Braintree Direct?

F(

Fotios (Fotis) K

11/28/22

5 out of 5

"Braintree is an all round super star."

What do you like best about Braintree Direct? I like the amount of information it provides. It literally has everything. What do you dislike about Braintree Direct?

AU

Anonymous User

07/29/22

0 out of 5

"Run away from this company"

What do you like best about Braintree Direct? The fact that it integrates directly into our checkout. This was unique when we first started using it. Now it is not. What do you dislike about Braintree Direct?

AU

Anonymous User

07/29/22

0 out of 5

"Run away from this company"

What do you like best about Braintree Direct? The fact that it integrates directly into our checkout. This was unique when we first started using it. Now it is not. What do you dislike about Braintree Direct?

AU

Anonymous User

07/07/22

4.5 out of 5

"A reliable, efficient, and easy to use software for billing needs"

What do you like best about Braintree Direct? Braintree is incredibly easy to use with regards to seeing charges, making charges, refunding, voiding, and handling disputes. The way it is integrated within our existing systems makes it easy to use for pulling information for customers and their transactions. Additionally, the process for handling disputes is seamless and efficient.

OW

OJ W

05/09/22

0.5 out of 5

"Beware - Braintree has no customer service support!"

What do you like best about Braintree Direct? Nothing - terrible company with ZERO customer service. Simply put, if you have a problem, there is no one to talk to. What do you dislike about Braintree Direct?

OW

OJ W

05/09/22

0.5 out of 5

"Beware - Braintree has no customer service support!"

What do you like best about Braintree Direct? Nothing - terrible company with ZERO customer service. Simply put, if you have a problem, there is no one to talk to. What do you dislike about Braintree Direct?

SR

Sarah R

01/11/22

5 out of 5

"Easy to use payment processing platform!"

What do you like best about Braintree Direct? I love the ability to easily refund/void transactions as well as search for specific details to locate a customer's transaction~ What do you dislike about Braintree Direct?