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Compare Intercom vs CallRoot

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CallRoot - Inbound Call Tracking Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

CallRoot Inbound Call Tracking Software automatically tracks inbound calls through a dedicated phone number, allowing user to easily craft more meaningful responses to customers. Using ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $49
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

3.3

(6)
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Features

Total Features

9 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $59
        • $49
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageintercom pricingcallroot pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Freelancers
        • Medium Business
        • Individuals
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1900

        Very Good

        470

        Good

        70

        Poor

        25

        Terible

        31

        Excellent

        1

        Very Good

        1

        Good

        0

        Poor

        0

        Terible

        1

        Expert's Review generated by AI

        Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly interface that makes it easy to navigate and use.

        • Efficient automation capabilities, saving time and effort for users.

        • Rich insights and analytics features for better customer support.

        • AI-enabled chat and knowledge base that enhances customer interactions.

        • Segmentation of data and targeting audiences with chatbots for personalized communication.

        • Some users may find the richness of features and customization options overwhelming without proper guidance.

        • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

        • Long wait times for customer service representatives could be a drawback for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ourbound

        1 Screenshots

        New  Callroot Contact

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Intercom nor CallRoot offers a free trial.

        Intercom is designed for Large Enterprises, Medium Business and Small Business.

        CallRoot is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Intercom Starts at $59/Month whereas for CallRoot Starts at $49/Month.

        Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

        Some top alternatives to CallRoot includes ResponseTap, PhoneWagon, AvidTrak, Calltracks, CallView 360, calltrak, TeleCapture, Call Tracker, Funnel Phones and TrackBiz.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].