Compare Intercom vs Brightback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	Brightback Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Discover the power of automated customer retention with Brightback – the ultimate tool for increasing your revenues. Standardize and automate processes, track churn at scale, and integrate ... Read More
Entry Level Pricing	Starts from $59	Not Available
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10	Not Available
User Ratings	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Brightback has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	38 Features	5 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Freelancers Large Enterprises Medium Business Individuals	Small Business Freelancers Large Enterprises Medium Business Individuals
Platforms Supported	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)	Installed - Windows Browser Based (Cloud) Mobile - iOS Mobile - Android Mobile - Windows Installed - Mac Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	No reviews available for the product
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	No reviews available for the product
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Salesforce 4.3 (31400 reviews) Zapier 4.3 (3331 reviews) Segment 4.7 (431 reviews)

Media and Screenshots

Screenshots	4 Screenshots	2 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ChurnZero 4.6 ProsperStack ChurnTarget

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Brightback offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Brightback is designed for Medium Business and Small Business.

The starting price of Intercom begins at $59/Month, while pricing details for Brightback are unavailable.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Brightback includes ChurnZero, ProsperStack, ChurnTarget, Churni, Churn360, Qualified, Retainly App, Workvivo, RetentionX, Retention AI and IFTTT.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs Brightback

Intercom

Brightback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure