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Compare Incident.io vs Kintaba vs Freshservice

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Kintaba - Incident Management Software
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Overview

Description

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Kintaba is the perfect tool to manage your company's incident response process. Benefit from instant chat, smart event tracking, scheduled IMOC rotations, postmortem templates, automated ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $5,000
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

7.8/10

7.5/10

User Ratings

4.8

(22)
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Software Demo

Demo

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Features

Total Features

5 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $5,000
          Pricing Pans
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

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          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

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          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

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          • Basic

            • Unlimited users

            • Unlimited incidents

            • Unlimited automations

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          • Advanced

            • All features in Basic Plus,

            • SSO / SAML

            • User provisioning (Okta, JIT, and custom SCIM)

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          • Enterprise

            • All features from Advanced Plus,

            • Expedited support SLAs

            • Shared Slack channel

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          • Browse all pricing plans
          Pricing Pageincident-io pricingkintaba pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Continuous improvement based on user feedback, optimizing the tool for incident management.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          Gusto

          Gusto

          Vecel

          Vecel

          Canix

          Canix

          Media and Screenshots

          Screenshots
          Data Insights

          4 Screenshots

          Kintaba

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Kintaba offers Free Trial, but Incident.io does not.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          Kintaba is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Incident.io Starts at $16/User/Month when Billed Yearly whereas for Kintaba Starts at $5,000.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Some top alternatives to Kintaba includes Freshservice, PagerDuty, VictorOps, YetiCloud, Amixr, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and ResQ.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].