Compare HighLevel vs HubSpot CRM vs Pipedrive vs ClickUp

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• Excellent customer support, with knowledgeable and patient representatives who are highly responsive to user queries and technical issues.

• 24/7 availability of support through multiple formats, including Zoom and chat, provides quick resolutions and convenience.

• Comprehensive software functionalities, such as workflow automation and customizable integrations, delivering great value for money.

• Easy-to-use interface and dashboard, aiding users in seamless onboarding and ongoing usage.

• Challenges persist when complex technical issues arise, with inconsistent support knowledge occasionally delaying resolutions.

• Support representatives are sometimes unable to resolve advanced functionality or integration issues without escalation, impacting critical business operations.

• Cancellation process is cumbersome, with multiple users reporting difficulty in account closure and lack of clear communication or transparency.

• Long wait times or repetitive efforts for resolving certain problems can frustrate users, especially for deeply-rooted technical glitches.

• Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

• Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

• Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

• Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

• Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

• Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

• Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

• Significant technical issues, including buggy email drafts, database glitches, and insufficient version controls, causing data loss and frustration.