Compare HelloFax vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelloFax (17) Get Quote Get Quote	Nextiva (6255) Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	HelloFax: Instantly send, receive, and print 100% free faxes from computer. No need to connect printer or scanner! HelloFax lets user conveniently fax from anywhere, using any device. Send ... Read More	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More
Entry Level Pricing	Starts from $8.33 , Billed Yearly	Starts from $18.95 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	Not Available	9.6/10
User Ratings	2.6 (120)	4.4 (1473)
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Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	8 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	$8.33 , Billed Yearly	$18.95 , Billed Yearly
Pricing Pans	FREE Get Started 5 Free fax pages 1 of Senders International Coverage Show more + HOME OFFICE Get Started 300 Fax pages per month 5 of Senders International Coverage Show more + PROFESSIONAL Get Started 500 Fax pages per month 10 of Senders International Coverage Show more + Browse all pricing plans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
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User Reviews

User Ratings	2.6 (based on 120 reviews)	4.4 (based on 1473 reviews)
Rating Distribution	Excellent 2 Very Good 0 Good 0 Poor 3 Terible 12	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341
Expert's Review generated by AI	HelloFax has garnered mixed reviews over the past 12 months. Despite some negative feedback regarding hidden charges and subpar customer support, the service does showcase notable strengths. ...Read more	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more
Pros and Cons	User-friendly interface with clear instructions, no hidden fees or added cover pages. Ability to monitor fax progress and receive confirmation for successful transmissions. No monthly subscription required, offering a pay-per-use option. Works well from a technological standpoint for a seamless faxing experience. Stores faxed documents on the account for future reference, enhancing convenience. Lack of customer support options such as phone or chat support, leading to delayed responses and unresolved issues. Billing discrepancies and unexpected charges, especially in counting pages and billing practices. Difficulty in cancelling accounts and removing payment methods, with reports of continued charges despite requested cancellations.	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Helpful and attentive representatives like Ed G and Fernanda who provide great assistance. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	6 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Nextiva 4.4 mFax 4.8 eFax 4.5	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both HelloFax and Nextiva offer a Free Trial.

HelloFax is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

Pricing for HelloFax Starts at $8.33/Month when Billed Yearly whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

Some top alternatives to HelloFax includes Nextiva, mFax, eFax, Nextiva vFax, MyFax, FAX.PLUS, Genius Fax, AvantFAX, Fax.to, iFax and FaxDroid.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare HelloFax vs Nextiva

HelloFax

Nextiva

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure