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Compare GetResponse vs Provide Support vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

GetResponse - Email Marketing Software

GetResponse

(1543)
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Provide Support - Live Chat Software

Provide Support

(53)
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Overview
Affiliate Disclosure

Description

GetResponse is an online email response software that allows small businesses to create, track and send professional emails within a few clicks. With features like automatic drag-and-drop ... Read More

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Entry Level Pricing
  • Starts from $15.58 , Billed Yearly
  • Starts from $8.25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.3/10

User Ratings

4.2

(1306)

4.5

(85)
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Software Demo

Demo

View demo

View demo

Features

Total Features

42 Features

8 Features

Unique Features
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      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $15.58 , Billed Yearly
          • $8.25 , Billed Yearly
          Pricing Pans

          • Free

            Get Started

            • 2,500 newsletters/mo

            • 1 landing page

            • Website Builder

            Show more +

          • Email Marketing

            Get Started

            • Includes features of Free plan, plus

            • AI subject line generator (New)

            • Unlimited newsletters

            Show more +

          • Marketing Automation

            Get Started

            • Includes features of Email Marketing plan, plus

            • Marketing automation

            • Event-based automation

            Show more +

            • Browse all pricing plans
          Pricing Pagegetresponse pricingprovide-support pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.2

          (based on 1306 reviews)

          4.5

          (based on 85 reviews)
          Rating Distribution

          Excellent

          765

          Very Good

          466

          Good

          49

          Poor

          26

          Terible

          237

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          GetResponse is an email marketing platform that has garnered mixed reviews over the past year, but its standout strengths cannot be overlooked. The platform is praised for its user-friendly ...Read more

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          Pros and Cons

          • Outstanding customer support with prompt and professional assistance during onboarding and troubleshooting.

          • Intuitive and user-friendly interface with effective tools for beginners and advanced users alike.

          • Versatile email marketing features including automation workflows, email templates, and landing pages.

          • Seamless integration with APIs and other platforms, enhancing workflow and data synchronization.

          • Great for small businesses, offering a free version with robust functionalities.

          • Inconsistent email deliverability, particularly to Gmail domains, often requiring technical setups like DKIM/DMARC.

          • Strict account suspension policies for minor violations, with no refunds or detailed explanations.

          • Limited ability to upload large lead lists without triggering restrictions, impacting usability for larger campaigns.

          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Customizable features tailored to business needs, offering flexibility and efficient management.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
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          4.5

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          PayU

          1.9

          (79 reviews)
          Volusion
          Volusion

          3.4

          (477 reviews)
          WordPress
          WordPress

          4.1

          (25641 reviews)
          Weebly
          Weebly

          4.2

          (438 reviews)

          Customers

          Customers
          Carrefour

          Carrefour

          Zendesk

          Zendesk

          Stripe

          Stripe

          NIIT

          NIIT

          Merchant-Accounts.ca

          Merchant-Accounts.ca

          Trainer1

          Trainer1

          Media and Screenshots

          Screenshots
          Drip Email Campaign Getresponse Marketing Automation

          3 Screenshots

          Boost Sales and Website Credibility screenshot

          6 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Pipedrive - CRM Software
          Pipedrive

          4.5

          Campaigner
          Campaigner

          3

          Moosend
          Moosend

          4.3

          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          LiveChat - Live Chat Software
          LiveChat

          4.4

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GetResponse and Provide Support offer a Free Trial.

          GetResponse is designed for Large Enterprises, Medium Business and Small Business.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for GetResponse Starts at $15.58/Month when Billed Yearly whereas for Provide Support Starts at $8.25/Month when Billed Yearly.

          Some top alternatives to GetResponse includes Pipedrive, Campaigner, Moosend, SMTP, ActiveCampaign, Omnisend, Constant Contact, MailChimp, Campaign Monitor, MailerLite, AWeber, ConvertKit, Elite Campaign, ClickFunnels, FlyerFunnel, SendFox and CloudFunnels.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA