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SugarCRM

SugarCRM

Migrated to Sugar Sell

Compare Sugar Sell
Compare Sugar Sell

Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

SugarCRM is a CRM (Customer Relationship Management) open source system, which helps businesses and users track leads and prospects, manage their sales pipeline, organize marketing ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • Not Available
          Pricing Pans
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          • Not Available
          Pricing Pagefreshsales pricingsugarcrm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Excellent

          172

          Very Good

          81

          Good

          30

          Poor

          6

          Terible

          8

          Expert's Review generated by AI

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary ...Read more

          Pros and Cons
          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Effective sales pipeline management, deal tracking, and task organization for better productivity.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          • Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation.

          • Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking.

          • Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.

          • Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution.

          • Advanced integration features, including API and seamless linkage with other systems like email, marketing tools, and accounting software.

          • Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.

          • Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.

          • Outdated design of the admin panel and interface in certain areas, impacting user experience and adoption.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Tyson

          Tyson

          Materion

          Materion

          Sennheiser

          Sennheiser

          Media and Screenshots

          Screenshots
          Email Metrics screenshot

          35 Screenshots

          Sales pipeline chart

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshsales and SugarCRM offer a Free Trial.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          SugarCRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshsales begins at $9/user/month when yearly, while pricing details for SugarCRM are unavailable.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Some top alternatives to SugarCRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Streak, Salesforce, Insightly, Vtiger, Nimble, Bigin by Zoho CRM, Pipeliner CRM, Nutshell and Keap.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].