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Compare Freshchat vs Comm100 Live Chat vs ZoomInfo Chat

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Overview

Description

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $29
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.5/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $29
          Pricing Pans
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

            Show more +

          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagefreshchat pricingcomm100-live-chat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.5

          (based on 143 reviews)

          Rating Distribution

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Comm100 Live Chat_customers_1

          Comm100 Live Chat_customers_1

          Comm100 Live Chat_customers_3

          Comm100 Live Chat_customers_3

          Comm100 Live Chat_customers_5

          Comm100 Live Chat_customers_5

          Media and Screenshots

          Screenshots
          Freshchat Analytics screenshot

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshchat and Comm100 Live Chat offer a Free Trial.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Comm100 Live Chat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshchat Starts at $15/User/Month when Billed Yearly whereas for Comm100 Live Chat Starts at $29/User/Month.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Some top alternatives to Comm100 Live Chat includes ZoomInfo Chat, LiveAgent, CommBox, LiveChat, Crisp, LiveEngage, Intercom, Smartchat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].