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Compare Freshbooks vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $8 , monthly
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.6/10

9.0/10

User Ratings

4.4

(24)
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Software Demo

Demo

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Features

Total Features

17 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $8 , monthly
          • $15 , Billed Yearly
          Pricing Plans
          • Lite

            $8

            /month

            • Send invoices to 5 clients

            • Track expenses in real time

            • Create and send estimates

            Show more +

          • Plus

            $13

            /month

            • Send invoices to 50 clients

            • Track expenses in real time

            • Create estimates

            Show more +

          • Premium

            $24

            /month

            • Send invoices to unlimited clients

            • Track expenses in real time

            • Create estimates

            Show more +

          • Browse all pricing plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1014

          Very Good

          186

          Good

          46

          Poor

          18

          Terible

          35

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts.

          • Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service.

          • Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping.

          • Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe).

          • Great mobile app for tasks like receipt scanning, tracking, and invoicing, ensuring flexibility for on-the-go users.

          • Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis.

          • Invoice customization options are relatively limited, which may not meet specific branding needs.

          • Lack of built-in payroll functionality requires integration with external apps for certain regions (e.g., Gusto, Payment Evolution).

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          FreshBooks

          FreshBooks

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          Other Income DB

          3 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshbooks and Kapture CRM offer a Free Trial.

          Freshbooks is designed for Freelancers, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshbooks Starts at $8/month when monthly whereas for Kapture CRM Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Freshbooks includes Quickbooks, Xero, Zoho Books, FreeAgent, QuickFile, HoneyBook, Zoho Invoice, Busy Accounting Software, QuickBooks Desktop Pro and Wave.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.