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Compare FAX.PLUS vs Nextiva

Overview

Description

Fax.Plus is a highly secure online faxing solution that complies with HIPAA and SOC 2 Type 2 standards. It caters to businesses of all sizes, from large enterprises and SMEs to individual ... Read More

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More

Entry Level Pricing
  • Starts from $6.99 , yearly
  • Starts from $18.95 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.6/10

User Ratings

2.7

(36)
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Software Demo

Demo

View demo

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Features

Total Features

9 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.99 , yearly
          • $18.95 , Billed Yearly
          Pricing Pans
          • Basic

            • 200 free pages a month

            • $0.1 per extra page

            • 60 max. pages per fax

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          • Premium

            • 500 free pages a month

            • $0.07 per extra page

            • 90 max. pages per fax

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          • Business

            • 1,000 free pages a month

            • $0.05 per extra page

            • 200 max. pages per fax

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          • Browse all pricing plans
          • Essential (Business communication)

            • 7-Day Free Trial right arrow icon

            • Unlimited voice & video calling

            • Auto-attendant & toll free numbers

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          • Professional (Business Communication)

            • Everything in Essential, Plus

            • Unlimited conference calls, 40 participants

            • Unlimited video conferencing, up to 250 participants

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          • Enterprise (Business Communication)

            • Get a Demo right arrow icon

            • Everything in Professional, Plus

            • Unlimited participants on voice & video conferencing

            Show more +

          • Browse all pricing plans
          Pricing Pagefax-plus pricingnextiva pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1

          Very Good

          0

          Good

          0

          Poor

          1

          Terible

          11

          Excellent

          5081

          Very Good

          612

          Good

          151

          Poor

          70

          Terible

          341

          Expert's Review generated by AI

          Fax.Plus offers a convenient online fax service with a free option and premium subscriptions for those in need of additional features. Users have appreciated the seamless experience of sending ...Read more

          Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more

          Pros and Cons
          • Users have reported smooth operation in emergency situations with the Free Fax.Plus service.

          • The product offers features like sending faxes with extensions, which some users find useful.

          • Many users faced issues with unexpected charges, cancellation difficulties, and unclear pricing structures.

          • Customers have expressed concerns over unauthorized transactions, non-refundable credits, and difficulties in canceling premium plans.

          • Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free.

          • Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades.

          • Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul.

          • Smooth setup process and fast resolution of issues, enhancing user experience.

          • Helpful and attentive representatives like Ed G and Fernanda who provide great assistance.

          • Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution.

          • Instances of long hold times and being transferred multiple times, affecting the overall support experience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          IBM

          IBM

          Philips

          Philips

          Roche

          Roche

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          6 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Nextiva offers Free Trial, but FAX.PLUS does not.

          FAX.PLUS is designed for Large Enterprises, Medium Business, Small Business and Individuals.

          Nextiva is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for FAX.PLUS Starts at $6.99/month when yearly whereas for Nextiva Starts at $18.95/User/Month when Billed Yearly.

          Some top alternatives to FAX.PLUS includes Nextiva, CocoFax, FaxSalad, mFax, HelloFax, eFax, eFax Corporate, Nextiva vFax, MyFax, Fax.to and iFax.

          Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].