Compare eWay-CRM vs Thryv vs Salesforce Sales Cloud vs Pipedrive

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• Strong integration with Outlook and Excel, making it an essential tool for users who frequent these applications.

• Intuitive and user-friendly interface, requiring minimal training for basic functions.

• Highly customizable to meet diverse business needs and workflows.

• Reliable tool for managing sales processes, project pipelines, and complex workflows with ease.

• Great customer support praised for their helpfulness and expertise.

• Slows down Outlook for some users, which can affect workflow efficiency.

• The richness of features could be overwhelming for those with little experience.

• Limited insights from advanced users regarding long-term performance.

• Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

• User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

• Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

• Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

• Flexible software offering packages that grow with businesses, adapting to specific needs over time.

• Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

• Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

• Perception of misaligned expectations, with a few users expressing dissatisfaction that promises were not fully delivered.