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Compare eVoice vs CallMatrix

eVoice - Call Center Software
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CallMatrix - Contact Center Operations Software
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Overview

Description

eVoice is an automated call center application that uses a Salesforce.com platform to organize, streamline, and automate all of your telemarketing processes. This software is designed with ... Read More

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.0/10

Not Available

User Ratings

3.2

(28)
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Software Demo

Demo

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CallMatrix has not given any software demo yet

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $6.25 , Billed Yearly
        • $29 , Billed Yearly
        Pricing Plans
        • eVoice Lite

          • 2 users

          • 350 minutes per month

          • 6 toll-free or local numbers

          Show more +

        • eVoice Unlimited

          • 4 users

          • Unlimited minutes

          • 12 toll-free or local numbers

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        • eVoice Unlimited Plus

          • 6 users

          • Unlimited minutes

          • 18 toll-free or local numbers

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        • Browse all pricing plans
        • Basic

          • 7 Numbers and 600 Minutes

          • Local And Toll-Free Numbers

          • Call Routing

          Show more +

        • Pro

          • 25 Numbers and 2200 Minutes

          • Local And Toll-Free Numbers

          • Call Routing

          Show more +

        • Premium

          • 50 Numbers and 6000 Minutes

          • Local And Toll-Free Numbers

          • Call Routing

          Show more +

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        28

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        5

        No reviews available for the product

        Expert's Review generated by AI

        eVoice presents a valuable solution for businesses seeking a streamlined communication system. Users have praised its mobile app for offering convenience and ease of use, particularly beneficial ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Seamless mobile app experience for remote work and client communication.

        • Cost-effective solution that saves money on repairs, extra wiring, and long-distance calls.

        • Excellent customer service with patient and professional representatives like Gerome, Fiona, and Jeff.

        • Effective features like auto attendant and call routing for better call management.

        • Outdated recording process for messages, requiring more steps than necessary.

        • Pricing can become costly with unexpected charges and lack of transparency in billing.

        • Limited customization options may be overwhelming for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Forbes

        Forbes

        Inc

        Inc

        PC

        PC

        No Customers information available.

        Media and Screenshots

        Screenshots
        Reporting

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        4 Videos

        No videos available.

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        eVoice offers Free Trial, but CallMatrix does not.

        eVoice is designed for Individuals, Large Enterprises, Medium Business and Small Business.

        CallMatrix is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for eVoice Starts at $6.25/User/Month when Billed Yearly whereas for CallMatrix Starts at $29/Month when Billed Yearly.

        Some top alternatives to eVoice includes Nextiva, CallHippo, CloudTalk, Call Center Studio, RingCentral Office, Grasshopper, TeleCapture, RingCentral Contact Center, VoxDesk, CallMatrix and MyOperator.

        Some top alternatives to CallMatrix includes uContact, Call Center Studio, UJET, VCC Live, Zultys MXIE, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].