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Compare EspoCRM vs Salesforce Essentials vs Thryv vs Salesforce Sales Cloud

EspoCRM - CRM Software
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Overview

Description

EspoCRM is a client relationship management (CRM) software that is very helpful for sales and support teams. It performs the same functions as other CRM products such as Siebel, Microsoft ... Read More

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $25 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.8/10

8.7/10

User Ratings

4.7

(36)
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Software Demo

Demo

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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $25 , Billed Yearly
          Pricing Plans
          • Not Available
          • Salesforce Essentials

            • Manage contacts

            • Track relationships and deals

            • Respond to customers

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          14

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          28

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          EspoCRM stands out as a remarkably flexible and cost-effective CRM solution, earning praise from both seasoned tech enthusiasts and small to mid-sized businesses seeking efficiency and ...Read more

          Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more

          Pros and Cons
          • Highly customizable platform, enabling users to adapt it to their specific needs and workflows.

          • Cost-effective and a great alternative to overpriced CRM solutions, with a free open-source base system.

          • Easy to set up and use for small to medium businesses, providing scalability for larger enterprises if needed.

          • Rich functionality and adaptability for more than just CRM tasks, including custom portals, quoting systems, and document workflows.

          • Straightforward API for integration and development, accommodating advanced customizations.

          • Initial setup can be complex, requiring time to learn for newcomers or non-technical users.

          • Some users report inadequate documentation, with limited resources like clear guides or tutorials with visuals.

          • The small community and slower support response times can be an issue if users encounter problems.

          • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.

          • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.

          • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

          • Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams.

          • All-in-one platform centralizes data management, lead generation, sales tracking, and reporting, fostering collaboration and transparency across departments.

          • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.

          • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.

          • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Mashgin

          Mashgin

          Media and Screenshots

          Screenshots
          Start Event

          6 Screenshots

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both EspoCRM and Salesforce Essentials offer a Free Trial.

          EspoCRM is designed for Large Enterprises, Medium Business and Small Business.

          Salesforce Essentials is designed for and Small Business.

          Pricing for EspoCRM Starts at $15/User/Month whereas for Salesforce Essentials Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to EspoCRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Vtiger, SalesCRM, SimpleCRM, SuperOffice CRM, Odoo CRM, eSalesTrack, SpinOffice CRM, SalesPro CRM, Spin CRM and Odoo ERP.

          Some top alternatives to Salesforce Essentials includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].