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Compare Ecwid vs Chaport vs ZoomInfo Chat

Ecwid - Ecommerce Software
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Chaport - Live Chat Software
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Overview

Description

Ecwid is an ecommerce software platform that enables anyone to create an online store to sell products. Easily sync with any shopping cart software, accept all major credit cards using ... Read More

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.5/10

8.9/10

User Ratings

4.6

4.8

(14)
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Software Demo

Demo

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Features

Total Features

13 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free

            • 1 operator

            • Unlimited chats & websites

            • 30-day chat history

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          • Premium

            • Includes features of Free plan, plus

            • 1 year chat history

            • Auto-invitations

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          • Business

            • Includes features of Premium plan, plus

            • Unlimited chat history

            • Custom bots (1000 bot chats / month per operator)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          16

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Ecwid, a standout e-commerce platform, shines through its exceptional customer support and user-friendly interface, making it a go-to choice for businesses of any size. Users rave about the ...Read more

          Chaport.com stands out as a fantastic option for businesses aiming to enhance their online chat and customer service experience. The platform excels in its ease of use, making it effortless for ...Read more

          Pros and Cons
          • Exceptional customer support with quick responses and helpful solutions.

          • User-friendly platform, ideal for beginners and experienced e-commerce professionals.

          • Easy setup and integration with other services like banks, Square, and PayPal.

          • Constantly evolving with 24/7 support availability.

          • Effective in managing products, inventory, and transactions.

          • Limited ability to rearrange product display sequence.

          • Challenges with making bulk sales for multiple items.

          • Desire for more customization options in product display.

          • Ease of use and intuitive interface, making it simple for both novice and experienced users.

          • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.

          • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

          • Real-time engagement features, customizable chat widgets, and proactive chat invitations for boosting conversion rates.

          • Seamless integration with websites, easy access to chat history, and centralized user information for efficient customer service.

          • Limited customization options may restrict tailoring the platform to specific needs.

          • Occasional technical glitches and limited advanced reporting features.

          • Comparatively higher pricing than some competitors and limited integration options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          General Settings

          2 Screenshots

          Bot Widget

          10 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Chaport offers Free Trial, but Ecwid does not.

          Ecwid is designed for Freelancers, Medium Business and Small Business.

          Chaport is designed for Medium Business and Small Business.

          The starting price of Chaport begins at $15/User/Month when Billed Yearly, while pricing details for Ecwid are unavailable.

          Some top alternatives to Ecwid includes Squarespace, Big Cartel, WooCommerce, Shopify Plus, BigCommerce, Miva, Square Ecommerce, Shopify, Selly, MyEasyStore, Web.com and Sellix.

          Some top alternatives to Chaport includes ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter, TruChat, Smartchat, LinkedChat, ChatFlow247, Freshchat and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].