spotsaas-logo
Get Listed

Compare CxEngage vs VCC Live

CxEngage - Contact Center Operations Software
Get Quote
Get Quote
VCC Live - Contact Center Operations Software
Get Quote
Get Quote

Overview

Description

CxEngage is contact center Operations' software designed to increase agent effectiveness, improve performance and streamline operations. CxEngage allows business to track the data with ... Read More

VCC Live is a contact center operations' software for small and midsized businesses. It helps to automate, enhance and manage customer interactions. It comes with advanced self-service ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.6

(10)

4.7

(70)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Starting From
      • Not Available
      • $50 , Billed Yearly
      Pricing Plans
      • Not Available
      • Standard

        • Campaign Management

        • Outbound and Inbound Calls

        • Reports and Statistics

        Show more +

      • Professional

        • Includes features of Standard plan, plus

        • Intelligent IVR

        • Quality Control

        Show more +

      • Multichannel

        • Includes features of Professional plan, plus

        • Sending Automated SMS

        • Sending Automated Emails

        Show more +

      • Browse all pricing plans

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      3

      Very Good

      2

      Good

      4

      Poor

      1

      Terible

      0

      Excellent

      58

      Very Good

      5

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots
      CxEngage screenshot

      2 Screenshots

      No screenshots available.

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither CxEngage nor VCC Live offers a free trial.

      CxEngage is designed for Large Enterprises, Medium Business and Small Business.

      VCC Live is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of VCC Live begins at $50/Month when Billed Yearly, while pricing details for CxEngage are unavailable.

      Some top alternatives to CxEngage includes Genesys PureEngage, NICE inContact CXone, UJET, VCC Live, Zultys MXIE, Vonage Contact Center, RingCentral Contact Center, ipSCAPE, RingCentral Engage Digital and CXInfinity.

      Some top alternatives to VCC Live includes FIVE CRM, uContact, Call Center Studio, Callision, LiveOps, ice Contact Center, Vonage Contact Center, Focus Contact Center, CloudCall and LiveVox.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].