spotsaas-logo
Get Listed

Compare Customer.guru vs FeedbackLink vs Zonka Feedback

Get Quote
FeedbackLink - NPS Software
Get Quote
Get Quote

Overview

Description

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

FeedbackLink is a simple NPS survey and feedback solution for organizations that need to capture Net Promoter Score information, gain insights into customer loyalty and customer ... Read More

Entry Level Pricing
  • Starts from $50
  • Starts from $15
Free Trial Availability
Spotsaas Score

9.1/10

8.5/10

User Ratings

4.4

(31)
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

16 Features

15 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $50
          • $15
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagecustomer-guru pricingfeedbacklink pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.1

          (based on 170269 reviews)

          Rating Distribution

          Excellent

          10

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Easy to set up and use, with a simple user interface and quick survey setup.

          • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

          • Saves time by making it easy to implement NPS and gather customer feedback in one place.

          • Allows for easy customization of surveys with company branding.

          • Helpful in aggregating feedback and providing snapshot views of customer satisfaction.

          • Limited customization options and marketplace for additional apps and connectors.

          • Some users may find the richness of features and customizations overwhelming without adequate support.

          • Limited options for reaching out to customers beyond basic surveys.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Cisco

          Cisco

          Samsung

          Samsung

          IBM

          IBM

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Customer.guru and FeedbackLink offer a Free Trial.

          Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

          FeedbackLink is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Customer.guru Starts at $50/Month whereas for FeedbackLink Starts at $15/Month.

          Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

          Some top alternatives to FeedbackLink includes Zonka Feedback, Promoter Ninja, eNPS, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].