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Compare CRMNEXT vs Act! vs Salesforce Sales Cloud vs Capsule

CRMNEXT - CRM Software
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Act! - CRM Software
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Overview

Description

CRMnext is flexible, easy-to-use sales, marketing, and customer relationship management software that accelerates revenue growth by engaging the customer throughout the lifecycle of each ... Read More

Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $30
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.2/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $30
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          4

          Very Good

          6

          Good

          2

          Poor

          1

          Terible

          0

          Excellent

          201

          Very Good

          82

          Good

          47

          Poor

          12

          Terible

          26

          Expert's Review generated by AI

          CRMnext stands out as a robust and user-friendly platform for businesses seeking an all-in-one CRM solution. A major highlight of the product is its 360-degree customer view, which seamlessly ...Read more

          Act! CRM has proven itself to be a robust and reliable tool for businesses, particularly small to medium-sized enterprises, over its long history in the market. Many longtime users commend its ...Read more

          Pros and Cons
          • Automates and simplifies processes like lead management, customer onboarding, and compliance modules, leading to improved efficiency.

          • Highly customizable and user-friendly, even for non-technical users, allowing seamless end-to-end solutions.

          • Provides a comprehensive 360-degree customer view across multiple modules, aiding in better decision-making.

          • Integration with legacy systems is smooth, enabling better data visibility and consolidation.

          • Offers enhanced customer interaction and reporting capabilities, making client management more efficient.

          • System performance issues, including slowdowns with increased bandwidth and delays in custom development and integrations.

          • Complex configurations and rigidity in certain use cases, posing challenges for advanced customization.

          • Presence of bugs in the system that require continual improvement to maintain reliability.

          • Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.

          • High degree of customization, allowing users to tailor layouts and features to meet specific business needs.

          • Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.

          • Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.

          • Powerful automation features to streamline email campaigns, reminders, and task scheduling, saving time and boosting productivity.

          • Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.

          • Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.

          • Limited modern design in the interface and cloud-based functionality, making the software feel outdated compared to competitors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Nasscom

          Nasscom

          Gartner

          Gartner

          CELENT

          CELENT

          TSD Groep

          TSD Groep

          LMT Mercer Group

          LMT Mercer Group

          The Sherman Sheet

          The Sherman Sheet

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Act! offers Free Trial, but CRMNEXT does not.

          CRMNEXT is designed for Large Enterprises, Medium Business and Small Business.

          Act! is designed for Freelancers, Medium Business and Small Business.

          The starting price of Act! begins at $30/User/Month, while pricing details for CRMNEXT are unavailable.

          Some top alternatives to CRMNEXT includes Salesforce Sales Cloud, Capsule, Pipedrive, Thryv, monday sales CRM by monday.com, Zoho CRM and Vendasta.

          Some top alternatives to Act! includes Salesforce Sales Cloud, Capsule, Pipedrive, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, ClickUp, Freshsales, Claritysoft, SalesCRM, SalesLab CRM, SimpleCRM, FreeCRM, Client Book CRM, webCRM, CAS CRM, SalesPro CRM and LOGICRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].