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Compare Crewcharge vs Freshdesk Customer Success (Formely Freshsuccess)

Overview

Description

Meet Crewcharge – the ultimate customer success platform for SaaS companies. It empowers you to understand and cater to the unique needs of your customers by creating personalized marketing ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Starts from $49
  • Starts from $79
Free Trial Availability
  • Free Trial available
  • No free trial
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Get Quote

Software Demo

Demo

Crewcharge has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $49
      • $79
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

      Pros and Cons
      • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

      • Easy ticket raising and process automation for seamless operations.

      • Ability to track product usage and provide comprehensive account information.

      • Web-based accessibility for both internal and external users, promoting convenience.

      • User-friendly interface suitable for new users and easy understanding.

      • Feedback suggests a need for better support to enhance the user experience.

      • Some users found limitations in automation features based on specific business needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Leadfeeder

      Leadfeeder

      Ideagen

      Ideagen

      AdStage

      AdStage

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Crewcharge offers Free Trial, but Freshdesk Customer Success (Formely Freshsuccess) does not.

      Crewcharge is designed for Large Enterprises, Medium Business and Small Business.

      Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Crewcharge Starts at $49/Month whereas for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month.

      Some top alternatives to Crewcharge includes Parlor, ClientSuccess, ProsperStack, Custify, UserIQ, Salesmachine, Freshdesk Customer Success, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

      Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].