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Compare ConverSight.ai vs Observe.AI

Overview

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ConverSight.ai - Conversation Intelligence Software

ConverSight.ai

(30)
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Observe.AI - Speech Analytics Software

Observe.AI

(197)
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Overview
Affiliate Disclosure

Description

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.7

(16)

4.5

(123)
Get Quote
Get Quote

Software Demo

Demo

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View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Large Enterprises
      • Small Business
      • Medium Business
      • Large Enterprises
      • Small Business
      • Medium Business
      Platforms Supported
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings

      4.7

      (based on 16 reviews)

      4.5

      (based on 123 reviews)
      Rating Distribution

      Excellent

      26

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      158

      Very Good

      34

      Good

      4

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

      Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more

      Pros and Cons

      • Versatile platform with a range of applications seamlessly integrating into various operations.

      • Responsive and knowledgeable staff providing excellent customer experience.

      • Custom dashboard for instant access to daily information.

      • Intuitive data extraction and management, user-friendly even for non-developers.

      • Ability to supplement shortcomings in existing systems with robust reporting, forecasts, and analytics.

      • Personal attention may not always be as timely as desired.

      • Limited marketplace for additional apps and connectors.

      • Richness of features and customizations can be intimidating for newcomers without proper support.

      • Provides comprehensive breakdown of call aspects for coaching and meetings.

      • Advanced intelligence for call analysis, including specific word searches.

      • User-friendly interface that is easy to navigate and share data.

      • Constantly monitors agent work to enhance coaching and service quality.

      • Enables coaching on specific behaviors and multiple topics efficiently.

      • System still needs to recognize Spanish for broader customer coverage.

      • Training AI can be time-consuming before full functionality.

      • Challenges in recording calls promptly, preference for instant recordings.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Customers

      Customers
      M

      M

      Cargill

      Cargill

      Bernell

      Bernell

      No Customers information available.

      Media and Screenshots

      Videos
      video-0

      3 Videos

      video-0

      1 Videos

      Alternatives

      Alternatives
      NordPass - Password Management Software
      NordPass

      4.7

      Conversational AI Bot - Chatbots Software
      Conversational AI Bot
      OneBot - Chatbots Software
      OneBot
      Sales.AI - Live Chat Software
      Sales.AI

      4.3

      Enthu.ai - Speech Analytics Software
      Enthu.ai

      4.9

      NeoSound Intelligence - Speech Analytics Software
      NeoSound Intelligence

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither ConverSight.ai nor Observe.AI offers a free trial.

      ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

      Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both ConverSight.ai and Observe.AI are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

      Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA