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Compare ConverSight.ai vs Observe.AI

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Overview

Description

ConverSight.ai is an AI-driven supply chain optimization platform that pairs insights from diverse datasets to streamline repetitive processes and recommend the most sensible solution. By ... Read More

Boost efficiency with Observe.AI- the ultimate AI-powered platform for contact centers. Revolutionizing the industry, it incorporates cutting-edge AI technology in customer interactions, ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.7

(16)
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Software Demo

Demo

Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Small Business
        • Medium Business
        • Large Enterprises
        • Small Business
        • Medium Business
        Platforms Supported
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        26

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        158

        Very Good

        34

        Good

        4

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        ConverSight has garnered a wave of positive feedback over the past year, with users highlighting its fast development, fresh perspectives, and sharp staff. The platform's versatility stands out, ...Read more

        Observe.AI is hailed as a valuable tool for enhancing call center operations. Users appreciate its user-friendly interface and advanced features that simplify call analysis and feedback ...Read more

        Pros and Cons
        • Versatile platform with a range of applications seamlessly integrating into various operations.

        • Responsive and knowledgeable staff providing excellent customer experience.

        • Custom dashboard for instant access to daily information.

        • Intuitive data extraction and management, user-friendly even for non-developers.

        • Personal attention may not always be as timely as desired.

        • Limited marketplace for additional apps and connectors.

        • Provides comprehensive breakdown of call aspects for coaching and meetings.

        • Advanced intelligence for call analysis, including specific word searches.

        • User-friendly interface that is easy to navigate and share data.

        • Constantly monitors agent work to enhance coaching and service quality.

        • System still needs to recognize Spanish for broader customer coverage.

        • Training AI can be time-consuming before full functionality.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        M

        M

        Cargill

        Cargill

        CEAT

        CEAT

        No Customers information available.

        Media and Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither ConverSight.ai nor Observe.AI offers a free trial.

        ConverSight.ai is designed for Large Enterprises, Medium Business and Small Business.

        Observe.AI is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both ConverSight.ai and Observe.AI are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to ConverSight.ai includes NordPass, Conversational AI Bot, OneBot, DataChat, Sona.AI, Observe.AI, Cognigy Insights, Convin and Avoma.

        Some top alternatives to Observe.AI includes Sales.AI, Enthu.ai, NeoSound Intelligence, VoiceBase, SmartSpeech and Oxus.AI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].