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Compare Constant Contact vs Helpshift vs ZoomInfo Chat

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Overview

Description

Constant Contact is a comprehensive email marketing platform that helps small businesses manage email marketing and social media promotions. With time-saving tools to help you find your ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Free Trial Availability
  • No free trial
Spotsaas Score

9.6/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

26 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          3.7

          (based on 7452 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          Pros and Cons
          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • AI bots are well-implemented, helping improve customer service efficiency and experience.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Mathnasium

          Mathnasium

          KW

          KW

          The UPS Store

          The UPS Store

          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Media and Screenshots

          Screenshots
          Create Custom Landing Page

          7 Screenshots

          Dashboard

          2 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Constant Contact offers Free Trial, but Helpshift does not.

          Constant Contact is designed for Large Enterprises, Medium Business and Small Business.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both Constant Contact and Helpshift are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Constant Contact includes Campaigner, Moosend and SMTP.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].