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Compare CloudFabrix vs Incident.io vs Freshservice

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Overview

Description

CloudFabrix incident management software provides firefighters with a mobile command platform, providing the ability to share information, plan strategies and update operational plans in ... Read More

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.6/10

7.8/10

User Ratings

4.8

(22)
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Software Demo

Demo

View demo

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Features

Total Features

9 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $16 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

            Show more +

          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

            Show more +

          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

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          Pricing Page

          Pricing information not available

          incident-io pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          9

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          CloudFabrix has garnered strong praise in the past year, with users highlighting its innovative Alert & Event correlation capabilities powered by AI & ML models. By significantly reducing event ...Read more

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          Pros and Cons
          • Effective Alert & Event Correlation using built-in AI & ML models, reducing event volume significantly.

          • Simple and efficient functionality for building data pipelines without complex coding.

          • Provides insights from various IT assets, offering Service Mapping and Dependency Mapping capabilities.

          • Helps automate and predict operations, enabling quick identification of complex incidents.

          • Integrates easily with other tools like QRadar, offering data reduction and significant cost savings.

          • Prediction accuracy and resolution may not always be precise due to AI & ML usage.

          • Interface could be more user-friendly and mobile-friendly.

          • Limited selection of data bots for advanced data science projects.

          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Continuous improvement based on user feedback, optimizing the tool for incident management.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          Media and Screenshots

          Screenshots

          No screenshots available.

          Data Insights

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          CloudFabrix offers Free Trial, but Incident.io does not.

          CloudFabrix is designed for Large Enterprises, Medium Business and Small Business.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Incident.io begins at $16/User/Month when Billed Yearly, while pricing details for CloudFabrix are unavailable.

          Some top alternatives to CloudFabrix includes Freshservice, PagerDuty, YetiCloud, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management, Acure.io, Squirro Service Insights and InsightOps.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].