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Close - CRM Software
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Overview

Description

Close stands as a sales engagement CRM tailored to assist SMBs in converting more leads to revenue. They are committed to fostering future-forward businesses: nimble, intelligent teams ... Read More

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More

Entry Level Pricing
  • Starts from $19 , monthly
  • Starts from $25 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.6/10

8.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

15 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , monthly
          • $25 , Billed Yearly
          Pricing Pans
          • Base

            $29

            /user/month

            • Unlimited accounts contacts and opportunities

            • Two-way email sync: send and receive emails directly in Close

            • Built-in calling & SMS. Bring your number or rent a number from Close

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          • Startup

            $59

            /user/month

            • Automated workflow sequences to follow up on deals assign leads and more

            • Leverage AI tools to spruce up emails

            • Call more leads in less time with a Power Dialer

          • Professional

            $109

            /user/month

            • Everything in Startup plus:

            • Use Custom Activities to track unique steps in your sales process

            • AI Lead Summaries bring you up to speed in seconds

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          • Browse all pricing plans
          • Salesforce Essentials

            • Manage contacts

            • Track relationships and deals

            • Respond to customers

            Show more +

          Pricing Pageclose pricingsalesforce-essentials pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          569

          Very Good

          22

          Good

          1

          Poor

          2

          Terible

          1

          Excellent

          28

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Close CRM has solidified its reputation as a standout tool for businesses seeking an efficient, user-friendly, and powerful solution to manage customer relationships, streamline workflows, and ...Read more

          Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more

          Pros and Cons
          • Provides a centralized, all-in-one CRM platform for managing leads, calls, emails, and workflows seamlessly, saving time and boosting productivity.

          • Intuitive and user-friendly interface with easy setup and excellent support for onboarding and troubleshooting.

          • Highly efficient automation features like smart views, predictive dialing, and workflows that reduce manual effort and streamline sales processes.

          • Outstanding call management features, including clear call recordings, AI-generated summaries, and call tracking for better follow-ups and analysis.

          • Exceptional customer support with fast response times and regular updates that reflect user feedback.

          • Reporting features are limited and could be more in-depth, especially for tracking lead lists and success rates by category.

          • Some users find the cost of calling features and overall pricing high, although they believe the value justifies it.

          • Occasional technical glitches like software crashes and dialer issues with integrations such as JustCall.

          • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.

          • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.

          • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

          • Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams.

          • All-in-one platform centralizes data management, lead generation, sales tracking, and reporting, fostering collaboration and transparency across departments.

          • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.

          • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.

          • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Toggl

          Toggl

          Bench

          Bench

          Freightview

          Freightview

          Mashgin

          Mashgin

          Media and Screenshots

          Screenshots
          All Leads

          12 Screenshots

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Close and Salesforce Essentials offer a Free Trial.

          Close is designed for Individuals, Freelancers, Medium Business and Small Business.

          Salesforce Essentials is designed for and Small Business.

          Pricing for Close Starts at $19/user/month when monthly whereas for Salesforce Essentials Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to Close includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, GoCRM, SimpleCRM, FIVE CRM, webCRM, Cratio CRM, DigitalCRM.com, Alore CRM, Truly, Pipeline CRM and CRM.io by 500apps.

          Some top alternatives to Salesforce Essentials includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].