Compare Churn360 vs Freshdesk Customer Success (Formely Freshsuccess)

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Churn360 Get Quote Get Quote	Freshdesk Customer Success (Formely Freshsuccess) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Churn360 is an AI-driven customer success solution that helps B2B SaaS companies utilize their data to inform strategies and create proactive measures to reduce churn and grow their ... Read More	Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More
Entry Level Pricing	Starts from $79 , Billed Yearly	Starts from $79
Free Trial Availability	No free trial	No free trial
User Ratings
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	$79 , Billed Yearly	$79
Pricing Pans	Churn360 Get Started $79 Per month Per CSM billed yearly $99 Per month Per CSM billed monthly All features included Show more +	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Rating Distribution	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Expert's Review generated by AI	Churn360 is a customer success platform that excels in ease of use, seamless implementation, and exceptional customer support. Users appreciate its intuitive workflow design, centralized customer ...Read more	Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more
Pros and Cons	Provides effortless implementations and excellent dashboard for easy task planning. Exceptional customer support contributes to its reliability and simplicity. Centralizes customer data, offering a unified perspective for strategic decision-making. Offers intuitive design and easy navigation, enhancing user experience. Automates tasks, streamlining work processes and reducing manual effort. The platform's extensive features and customizations may be overwhelming for new users without adequate support. Limited customization options such as not being able to customize the dashboard or workspace fully. Some user interface (UI) and user experience (UX) gaps reported for improvements.	Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity. Easy ticket raising and process automation for seamless operations. Ability to track product usage and provide comprehensive account information. Web-based accessibility for both internal and external users, promoting convenience. User-friendly interface suitable for new users and easy understanding. Feedback suggests a need for better support to enhance the user experience. Some users found limitations in automation features based on specific business needs.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	Leadfeeder Ideagen AdStage

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Parlor ClientSuccess 4.5 ProsperStack	Freshsales 4.6 Parlor ChurnZero 4.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Churn360 nor Freshdesk Customer Success (Formely Freshsuccess) offers a free trial.

Churn360 is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Churn360 Starts at $79/Month when Billed Yearly whereas for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month.

Some top alternatives to Churn360 includes Parlor, ClientSuccess, ProsperStack, Custify, Salesmachine, involve.ai, Cami.ai, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Churn360 vs Freshdesk Customer Success (Formely Freshsuccess)

Churn360

Freshdesk Customer Success (Formely Freshsuccess)

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure