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Compare ChaseData vs Dialpad Contact Center

ChaseData - Call Center Software
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Overview

Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Starts from $89
  • Starts from $75
Free Trial Availability
Spotsaas Score

8.9/10

Not Available

User Ratings
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Software Demo

Demo

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Dialpad Contact Center has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $89
        • $75
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        40

        Very Good

        2

        Good

        2

        Poor

        0

        Terible

        0

        Excellent

        31

        Very Good

        3

        Good

        0

        Poor

        1

        Terible

        0

        Expert's Review generated by AI

        DialedIn by ChaseData has garnered overwhelming positivity among users in the past 12 months. Users appreciate its user-friendly interface, reliable performance, and exceptional customer support. ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Streamlined and user-friendly interface, making it easy to use.

        • Excellent customer support that is attentive, friendly, and always available.

        • Reliable and stable performance with minimal downtime, ensuring continuous operation.

        • Continuous software updates with the latest features, keeping the system up to date.

        • Effective call flow organization and management tools for monitoring and reporting.

        • Limited customization options and marketplace support for advanced functionalities.

        • Some users may find the richness of features overwhelming without proper guidance or support.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Wework

        Wework

        UBER

        UBER

        TED

        TED

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dialpad Contact Center

        3 Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both ChaseData and Dialpad Contact Center offer a Free Trial.

        ChaseData is designed for Large Enterprises, Medium Business and Small Business.

        Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for ChaseData Starts at $89/User/Month whereas for Dialpad Contact Center Starts at $75/User/Month.

        Some top alternatives to ChaseData includes Nextiva, FIVE CRM, TalkDesk, Dialer360, Calabrio One, CallTools, HoduCC, Call Center Studio, TelebuHub and Vonage Contact Center.

        Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].