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Compare Chaport vs Olark vs ZoomInfo Chat

Chaport - Live Chat Software
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Olark - Live Chat Software
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Overview

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

9.4/10

User Ratings

4.8

(14)
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Software Demo

Demo

Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free

            • 1 operator

            • Unlimited chats & websites

            • 30-day chat history

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          • Premium

            • Includes features of Free plan, plus

            • 1 year chat history

            • Auto-invitations

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          • Business

            • Includes features of Premium plan, plus

            • Unlimited chat history

            • Custom bots (1000 bot chats / month per operator)

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          16

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Expert's Review generated by AI

          Chaport.com stands out as a fantastic option for businesses aiming to enhance their online chat and customer service experience. The platform excels in its ease of use, making it effortless for ...Read more

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          Pros and Cons
          • Ease of use and intuitive interface, making it simple for both novice and experienced users.

          • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.

          • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

          • Real-time engagement features, customizable chat widgets, and proactive chat invitations for boosting conversion rates.

          • Limited customization options may restrict tailoring the platform to specific needs.

          • Occasional technical glitches and limited advanced reporting features.

          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Bot Widget

          10 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Chaport and Olark offer a Free Trial.

          Chaport is designed for Medium Business and Small Business.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Chaport begins at $15/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

          Some top alternatives to Chaport includes ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter, TruChat, Smartchat, LinkedChat, ChatFlow247, Freshchat and 13chats.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].