Yes, both Channels and Genesys PureEngage offer a Free Trial.
Channels is designed for Large Enterprises, Medium Business and Small Business.
Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for Genesys PureEngage are unavailable.
Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.
Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.