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Compare BackHQ vs Jira

BackHQ - Service Desk Software
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Jira logo
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Overview

Description

BackHQ is the perfect one-stop-shop for all employees' needs, simplifying and automating their requests. Our intuitive platform helps manage conversations at scale, empowering them with ... Read More

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $6.25 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

9.8/10

User Ratings

4.7

(4)
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Features

Total Features

0 Features

41 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $6.25 , Billed Yearly
        Pricing Plans
        • Not Available
        • Free (Cloud)

          • User limit (per site) - 10 users

          • Site limit - One

          • Scrum and Kanban boards

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        • Standard (Cloud)

          • Per user (average) $75 a month

          • User tier: 1 - 10

          • User limit (per site) - 20,000 users

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        • Premium (Cloud)

          • Per user (average) $1,450 a year

          • User tier: 1 - 10

          • User limit (per site) - 35,000 Users

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        1067

        Very Good

        97

        Good

        11

        Poor

        1

        Terible

        4

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

        Pros and Cons
        • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

        • Intuitive and easy-to-use interface with great flexibility for customization.

        • Excellent tracking system with accurate notifications for project changes and assignments.

        • Smooth integration with other services and platforms.

        • Newcomers may find the richness of features and customizations complex without proper guidance.

        • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Statista

        Statista

        Dance

        Dance

        loom

        loom

        Cisco

        Cisco

        ebay

        ebay

        Square

        Square

        Media and Screenshots

        Screenshots

        No screenshots available.

        Atlassian Jira AI Work Overview

        6 Screenshots

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Jira offers Free Trial, but BackHQ does not.

        BackHQ is designed for Large Enterprises, Medium Business and Small Business.

        Jira is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Jira begins at $6.25/User/Month when Billed Yearly, while pricing details for BackHQ are unavailable.

        Some top alternatives to BackHQ includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, UseDesk, Sitehelpdesk and LabiDesk.

        Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].