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Compare Back vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Back - Service Desk Software

Back

(2)
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Jira Service Desk - Service Desk Software

Jira Service Desk

(269)
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Overview
Affiliate Disclosure

Description

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
User Ratings

5

(2)

4.1

(1068)
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Software Demo

Demo

Back has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $10
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pageback pricingjira-service-desk pricing
      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      5

      (based on 2 reviews)

      4.1

      (based on 1068 reviews)
      Rating Distribution

      Excellent

      2

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      133

      Very Good

      109

      Good

      21

      Poor

      5

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps
      Confluence
      Confluence

      4.1

      (7140 reviews)
      Microsoft Teams
      Microsoft Teams

      4.3

      (32097 reviews)
      Slack
      Slack

      4.5

      (35011 reviews)
      Jira
      Jira

      4.4

      (17380 reviews)
      Trello
      Trello

      4.3

      (34350 reviews)
      Confluence
      Confluence

      4.1

      (7140 reviews)

      Customers

      Customers
      SoundCloud

      SoundCloud

      Netlify

      Netlify

      Statista

      Statista

      Domino's

      Domino's

      Airbnb

      Airbnb

      Square

      Square

      Media and Screenshots

      Screenshots
      Back screenshot

      4 Screenshots

      Jira Service Desk screenshot

      5 Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Alternatives

      Alternatives
      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      Jira Service Desk - Service Desk Software
      Jira Service Desk

      4.1

      Freshservice - Service Desk Software
      Freshservice

      4.4

      ManageEngine ServiceDesk Plus - Service Desk Software
      ManageEngine ServiceDesk Plus

      4.2

      SolarWinds Service Desk - Service Desk Software
      SolarWinds Service Desk

      4.4

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Back and Jira Service Desk offer a Free Trial.

      Back is designed for Large Enterprises, Medium Business and Small Business.

      Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for Back are unavailable.

      Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

      Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA