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Compare Augmented Support vs LogMeIn Rescue

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Overview

Description

Augmented Support is a software tool that works at the remote level to help customers resolve issues on their own. This utility includes a unique software agent, giving you access to your ... Read More

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More

Free Trial Availability
  • Free Trial available
Spotsaas Score

8.2/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

7 Features

Unique Features
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      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for the product

      Excellent

      99

      Very Good

      29

      Good

      4

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more

      Pros and Cons
      • Efficient unattended remote connection for troubleshooting, enhancing user experience.

      • Intuitive interface and ease of use, suitable for users of varying technical backgrounds.

      • Seamless integration with admin tools, simplifying remote access and support tasks.

      • Enables quick connections and file transfers, improving troubleshooting efficiency.

      • Versatile, cloud-based accessibility from various devices, offering flexibility for support.

      • Occasional connectivity issues, especially with slower internet speeds, impacting user experience.

      • Setup process can be time-consuming for less tech-savvy users, requiring additional guidance.

      • Higher pricing compared to alternatives, potentially limiting affordability for some users.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Motorola

      Motorola

      Media and Screenshots

      Screenshots
      screenshots

      5 Screenshots

      Technician console

      1 Screenshots

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

      Alternatives

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Augmented Support and LogMeIn Rescue offer a Free Trial.

      Augmented Support is designed for Large Enterprises, Medium Business and Small Business.

      LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Augmented Support and LogMeIn Rescue are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Augmented Support includes Zoho Assist, ScreenMeet, RemotePC, TeamViewer, RemoteToPC, Instant Housecall, RescueAssist, FixMe.IT, LogMeIn Rescue, Blitzz, NinjaOne (NinjaRMM) and GoTo Resolve.

      Some top alternatives to LogMeIn Rescue includes Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT, NinjaOne (NinjaRMM) and GoTo Resolve.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].