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Compare ALVAO Service Desk vs Scopedesk

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Scopedesk - Service Desk Software
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Overview

Description

ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an ... Read More

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

Entry Level Pricing
  • Starts from $3
  • Starts from $79
Free Trial Availability
  • Free Trial available
User Ratings

4.6

(24)
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Pricing

Pricing Option
      Starting From
      • $3
      • $79
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      19

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      ALVAO Service Desk has garnered positive feedback for various reasons over the past year. Users appreciate its user-friendly design and intuitive interface, making it easy for both specialists ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Easy to use service desk with all necessary features for incident, problem, and service management.

      • Intuitive interface and user-friendly design that enhances user experience.

      • Integration capabilities with popular platforms like Teams, Zabbix, and Azure DevOps for time-saving workflows.

      • Quick overview of workload and streamlined communication with users.

      • Knowledge base and integration with certain tools like TeamViewer could be improved.

      • Some users find advanced features underutilized or complex to configure without additional training.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      HARTMANN

      HARTMANN

      LINET

      LINET

      Smartwings

      Smartwings

      No Customers information available.

      Media and Screenshots

      Screenshots
      Monitor Addin

      6 Screenshots

      No screenshots available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both ALVAO Service Desk and Scopedesk offer a Free Trial.

      ALVAO Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Scopedesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for ALVAO Service Desk Starts at $3/User/Month whereas for Scopedesk Starts at $79/Month.

      Some top alternatives to ALVAO Service Desk includes Apptivo, Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, Deskero, Desky, Faveo HELPDESK, EvantoDesk, Sitehelpdesk and AzureDesk.

      Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Deskero, SeamlessDesk, HelpDesk, ReadyDesk, Sitehelpdesk, AzureDesk, DeskXpand and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].