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Compare 8x8 vs ice Contact Center

8x8 - Contact Center Operations Software
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Overview

Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to ... Read More

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More

Entry Level Pricing
  • Starts from $12
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $12
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page8x8 pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      0

      (based on 36 reviews)

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      3

      Very Good

      5

      Good

      0

      Poor

      2

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      BobBarker

      BobBarker

      Elections Ontario

      Elections Ontario

      Magnatek

      Magnatek

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      8x8 offers Free Trial, but ice Contact Center does not.

      8x8 is designed for Large Enterprises, Medium Business and Small Business.

      ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of 8x8 begins at $12/User/Month, while pricing details for ice Contact Center are unavailable.

      Some top alternatives to 8x8 includes XCALLY, RingCentral Office, 3CX, ice Contact Center, VoiceIQ, RingCentral Contact Center, Vocantas Communicate, Squaretalk, i2x and RingCentral Engage Digital.

      Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].