spotsaas-logo
Get Listed

Compare 2 Steps vs Freshdesk Customer Success (Formely Freshsuccess) vs Freshsales

Overview

Description

2 Steps is an innovative Customer Journey Analytics Software designed to provide detailed insights to organizations through Synthetic Monitoring with Splunk. With almost a decade of ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $79
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

Not Available

User Ratings

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • Not Available
      • $79
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      freshdesk-customer-success--formely-freshsuccess- pricing

      Other Details

      Organization Types supported
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      • Small Business
      • Large Enterprises
      • Medium Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Browser Based (Cloud)
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available

      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      No Reviews

      No reviews available for the product

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

      Pros and Cons
      • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

      • Easy ticket raising and process automation for seamless operations.

      • Ability to track product usage and provide comprehensive account information.

      • Web-based accessibility for both internal and external users, promoting convenience.

      • Feedback suggests a need for better support to enhance the user experience.

      • Some users found limitations in automation features based on specific business needs.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Leadfeeder

      Leadfeeder

      Ideagen

      Ideagen

      AdStage

      AdStage

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      1 Videos

      Alternatives

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither 2 Steps nor Freshdesk Customer Success (Formely Freshsuccess) offers a free trial.

      2 Steps is designed for Large Enterprises, Medium Business and Small Business.

      Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for 2 Steps are unavailable.

      Some top alternatives to 2 Steps includes Salesforce, Salesmachine, Catalyst, Synced.io, Splunk Enterprise, Incursu, Freshdesk Customer Success (Formely Freshsuccess), CustomerGauge, Synup and Synthetix.

      Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].