Compare [24]7 Customer Journey Analytics vs Call Journey

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	[24]7 Customer Journey Analytics Get Quote Get Quote	Call Journey (3) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Discover how to make the most of your customers' journey with [24]7 Customer Journey Analytics. With its simple root cause analysis and interactive visualisations, this software can be used ... Read More	Call Journey is a cutting-edge conversation intelligence software created by TMA Group of Companies, a renowned Australian technology firm with a global presence. By utilizing speech data, ... Read More
Free Trial Availability	No free trial	No free trial
Spotsaas Score	7.0/10	Not Available
User Ratings		4.3 (23)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	2 Features	20 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.3 (based on 23 reviews)
Rating Distribution	No reviews available for the product	Excellent 2 Very Good 1 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Call Journey, developed by the globally recognized TMA Group, is a powerhouse in conversation intelligence software. By converting spoken interactions into meaningful analytics, it allows ...Read more
Pros and Cons		Call Journey leverages sophisticated speech analytics to transform customer interactions into actionable insights, helping companies address complex challenges and enhance service quality. With SOC 2 Type 2 certification and PCI redaction capabilities, the platform ensures top-tier data security and regulatory compliance, making it a trustworthy solution for enterprises handling sensitive customer data. The ability to track triggers, customer feedback, and events in real-time enables businesses to refine customer journeys and significantly improve lifetime value and loyalty. By extracting insights from competitor mentions during calls, Call Journey empowers businesses to strategize more effectively and stay ahead of the market. Due to its enterprise-grade setup and security features, initial deployment and integration into existing systems may require significant time and IT resources. The wealth of features and analytics tools may overwhelm new users or smaller teams lacking data literacy or technical expertise.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Customers

Customers	No Customers information available.	Pfizer BD Seek

Media and Screenshots

Screenshots	6 Screenshots	4 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	SimilarWeb Pro 3.5 Google Analytics 4.6 CustomerEngagePro	Cx Moments 4.8 NordPass 4.7 q&ai Technologies

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither [24]7 Customer Journey Analytics nor Call Journey offers a free trial.

[24]7 Customer Journey Analytics is designed for Large Enterprises, Medium Business and Small Business.

Call Journey is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both [24]7 Customer Journey Analytics and Call Journey are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to [24]7 Customer Journey Analytics includes SimilarWeb Pro, Google Analytics, CustomerEngagePro, UserSurge, OneDash, Insightarc, UserSplit, Call Journey, Incursu, Intelliad and Adobe Analytics.

Some top alternatives to Call Journey includes Cx Moments, NordPass, q&ai Technologies, CanString Analyzer, VoiceBase, SmartSpeech, Convin and Avoma.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare [24]7 Customer Journey Analytics vs Call Journey

[24]7 Customer Journey Analytics

Call Journey

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure