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Customer Success Software

What is Customer Success Software?

Customer success software is solutions that automate, delegate and improve customer retention. Despite the fact that it is not a new concept, customer success software is still on the threshold of many small business owners. The success of a company is inextricably linked to the success of its...  Read more

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Researched and Edited by Rajat Gupta

Last updated: December 2024

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Showing 1-20 out of 73

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List of the Top Customer Success Software as of December 2024

Churned

Churned

Maximize customer success and transform your business today.

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Product Description

Churned: The Solution to Customer Retention Woes Tired of losing valuable customers? Meet Churned, the revolutionary AI-driven Customer Success Management Platform that will transform how you drive revenue and elevate your business to new heights. With Churned's state-of-the-art technology, ...

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Pricing

Churned offers custom pricing plan

Churn Solution

Churn Solution

Empower your business, retain valuable customers, maximize lifetime value.

4.8

(2)

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Product Description

Unveiling the Churn Solution, your ultimate ally in the ongoing fight against customer churn. This innovative tool empowers businesses to create customized cancellation processes that effectively salvage valuable customers on the brink of departure. Picture a scenario where you can meticulously ...

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Pricing

Free Trial available, Try Now

Starts from $49.00/month when Billed Yearly, also offers free forever plan

Erxes XM for SaaS

Erxes XM for SaaS

Elevate customer experiences through seamless engagement solutions.

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Product Description

Erxes XM is the ultimate All-in-One Customer Engagement Platform designed for SaaS businesses looking to elevate their customer experiences to new heights. This game-changing solution provides SaaS companies with a comprehensive toolset tailor-made to suit their individual requirements. By ...

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Pricing

SuccessBoard

SuccessBoard

Empower your business with SuccessBoard - your ultimate customer success tool.

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Product Description

Introducing SuccessBoard - the ultimate solution for businesses aiming to enhance customer retention, satisfaction, and expansion. This innovative tool serves as a comprehensive repository of customer data, enabling easy access to crucial information necessary for fostering customer loyalty and ...

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Pricing

Starts from $49.00/user / month when Billed Yearly, also offers free forever plan

TheLoops - Customer Success Software

TheLoops

Revolutionize your support operations with TheLoops.

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Product Description

TheLoops is a groundbreaking software platform for intelligent support operations. Its innovative capabilities reduce process training, minimize customer escalation issues and reduce customer churn. Automated issue detection, documentational analysis, and resolution assessments give ...

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Pricing

TheLoops offers custom pricing plan

Yarea - Customer Success Software

Yarea

Personalized customer portals for an unmatched experience!

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Product Description

Yarea helps businesses create a personalised customer portal quickly and easily. It is the ideal solution for improving customer experience, increasing loyalty and raising efficiency. It offers plenty of modules and integrations to create unique customer experiences and can be customised to ...

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Pricing

Free Trial available

Starts from $19/Month when Billed Yearly

ZapScale - Customer Success Software

ZapScale

Maximize retention and upsells with ZapScale.

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Product Description

ZapScale is a revolutionary SaaS Aggregator product that reduces churn, grows retention, and boosts upsells by leveraging its powerful Chrome extension. With ZapScale, you can record user interactions to gain insights into how customers are interacting with your product at every step. Using ...

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Pricing

ZapScale offers custom pricing plan

Freshdesk Customer Success (Formely Freshsuccess) - Customer Success Software

Freshdesk Customer Success (Formely Freshsuccess)

Empowering businesses to succeed with their customers.

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Product Description

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships with their customers. Designed specifically for customer success teams, it enables the standardization of ...

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Pricing

Starts from $79/User/Month

2 Steps - Customer Success Software

2 Steps

Streamline your customer journey with advanced analytics.

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Product Description

2 Steps is an innovative Customer Journey Analytics Software designed to provide detailed insights to organizations through Synthetic Monitoring with Splunk. With almost a decade of experience in automating native mobile applications, this software enables real iOS & Android devices to perform ...

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Pricing

2 Steps offers custom pricing plan

Plain - Customer Success Software

Plain

Effortless resolution. Seamless support.

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Product Description

Plain is an intuitive customer support tool designed to meet modern-day demands. It offers a streamlined approach to resolve user queries with a single conversation rather than multiple tickets. With Plain, all customer product interactions and messages are streamlined in a single timeline, ...

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Pricing

Starts from $59/Month, also offers free forever plan

ChurnKey - Customer Success Software

ChurnKey

Stop churn, start retaining, with ChurnKey.

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Product Description

ChurnKey is an innovative SaaS platform that helps customers to take a personalised approach to win back their customers with incentives and benefits. With the Stripe integration and its powerful cancellation flow, ChurnKey can detect any cancellation attempts and dynamically trigger ...

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Pricing

ChurnKey offers custom pricing plan

Volie - Customer Success Software

Volie

Revolutionize your dealership's customer communication.

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Product Description

Volie is Automotive software specifically designed for dealerships. It is the perfect tool to help BDC Managers create value for their operations, as it develops day plans for them so they can focus on what matters most. This groundbreaking BDC engine lets dealerships rethink the way they ...

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Pricing

Volie offers custom pricing plan

Dock - Customer Success Software

Dock

Boost engagement, simplify CRM.

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Product Description

Dock empowers businesses to streamline their customer relationship management and maximize customer engagement. Overcome the tedium of spreadsheets and build a collaborative platform for customers to engage in actions such as communications, sharing status, aligning due dates, assigning tasks, ...

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Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

Simpu - Customer Success Software

Simpu

Streamline your communication, elevate your business.

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Product Description

Simpu is the one-stop communication solution for teams and customers. From email, to social media, SMS and live chat - all communication channels are unified, workflow is automated, and customer support and market accuracy are greatly improved, all achievable from the same platform. Say goodbye ...

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Pricing

Starts from $6/User/Month, also offers free forever plan

Churn360 - Customer Success Software

Churn360

Reduce churn and grow your customer base.

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Product Description

Churn360 is an AI-driven customer success solution that helps B2B SaaS companies utilize their data to inform strategies and create proactive measures to reduce churn and grow their customer base. This powerful platform integrates with existing software tools, generating a single dashboard for ...

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Pricing

Starts from $79/Month when Billed Yearly

Churni - Customer Success Software

Churni

Uncover churn causes and keep customers coming back.

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Product Description

Churni is a feature-rich churn analytics tool for businesses of any size who are looking to automate their customer retention process. Gain key insights into why customers decided to cancel, analyze customer data, and export results in CSV format. Plus, Churni has the ability to integrate with ...

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Pricing

Free Trial available

Starts from $99/Month when Billed Yearly

Aligned - Customer Success Software

Aligned

Simplify sales and achieve success.

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Product Description

Aligned is a powerful tool for sellers and buyers to work together, conveniently located in a single place. Give customers an engaging experience with an easy drag & drop interface to create simplified mini-sites suitable for their needs. Help champions within an organization to drive ...

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Pricing

Starts from $49/User/Month when Billed Yearly, also offers free forever plan

SmartKarrot - Customer Success Software

SmartKarrot

Maximize customer success with SmartKarrot.

4.6

(34)

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Product Description

SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer interactions across all channels, enabling companies to track, observe, and control their customer touchpoints. ...

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Pricing

Free Trial available

Starts from $499/Month when Billed Yearly

RetentionEngine - Customer Success Software

RetentionEngine

Maximize retention and minimize churn with AI-driven insights.

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Product Description

RetentionEngine is a customer service monitoring software designed to help companies identify and respond to why customers are cancelling product orders. Featuring a no-code interface, this software provides intuitive means to create an efficient cancel flow for maximum understanding of the ...

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Pricing

Free Trial available

Starts from $19/Month

CrowdPower - Customer Success Software

CrowdPower

Boost sales and engage customers with CrowdPower AI.

4.3

(2)

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Product Description

CrowdPower offers an automated solution for targeting customers and boosting sales. Integrate this powerful solution into any website with a few lines of code and start taking advantage of Segment dashboard features. Monitor user activity and use simple “if this, then that” automations to ...

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Pricing

Free Trial available

Starts from $48/Month when Billed Yearly

Customer Success Software Buyer's Guide

How To Choose The Best Customer Success Software

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These Are the key features of Customer Success Software

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Yes. Here are some Customer Success Software available with the mobile app