Puzzel

Maximize your time, let Puzzel handle the rest.

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Puzzel offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Support

FAQs

What is Puzzel?

Affiliate Disclosure

Puzzel helps companies make the very best of their time by automating tedious and time-consuming tasks. From streamlining customer services protocols to optimizing how to communicate with clients, these unique challenges require specialist support and that's what Puzzel provides. Thanks to Puzzel, businesses have the certainty that they are free to focus on the aspects that truly matter, safe in the knowledge that everything else is taken care of.

Pricing

Puzzel offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Puzzel software demo

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Puzzel Features

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Features Score:

Scheduling

Chat (Messaging)

Reporting (Analytics)

Ticketing

Multi-channel Messaging

Workforce Forecasting

Conversational Forms

Experience Management

Puzzel Pricing

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Free Trial

Not available

Puzzel Pricing

Puzzel offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Resolve (Contact Centre)

Voice
Basic IVR
Call recording
Silent monitoring
Reporting

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Impress (Contact Centre)

Voice
Chat
Messaging*
Email
Omnichannel routing

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Power (Contact Centre)

Voice
Chat
Messaging*
Email
Omnichannel routing

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Discover (Digital First)

Channel management
Website user behaviour
Dynamic banners
Web chat & messaging*
Contextual routing

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Disclaimer: Pricing information for Puzzel is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Puzzel Reviews & Ratings

Rating Distribution

Excellent

(11)

Very Good

(11)

Good

(1)

Poor

(0)

Terible

(1)

User Review

Anonymous User

09/27/23

3.5 out of 5

"Puzzle with pieces that don't seem to match all the way"

What do you like best about Puzzel? The interconnection between modules gives a great potential of diffrent solutions for customer support that covers ...

EVa L

09/21/23

1 out of 5

"A nice system, but does not adapt to municipality services"

What do you like best about Puzzel? The layout and the view and some functions. The chat is very good (previously Vergics). What do you dislike about ...

Chervyone B

06/22/23

4 out of 5

"Pleasant experience so far"

What do you like best about Puzzel? I like the dashboards and knowing what agents are on calls and the reporting element to a degree What do you ...

Joshua K

06/15/23

5 out of 5

"Perfect for what we needed"

What do you like best about Puzzel? Ease of use! does exactly what you need it to, without bombarding you with unessarcy extras What do you dislike ...

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