What does 'Experience Management' mean?

Experience Management is a key aspect of any software designed to enhance user experience. It is a comprehensive approach that focuses on understanding and improving the user's overall experience with the software. It involves the collection, analysis, and response to user feedback and behavior to continually improve their experience. One of the main features of Experience Management is the use of surveys, polls, and other feedback methods to gather user opinions and suggestions. This allows software developers to better understand the needs and preferences of their users, identifying areas