- Dashboard
- Review Monitoring
- Campaign Management
- Customer Review Platform
- Reporting (Analytics)
Meaningful Conversations that Enhance Experiences
Starts from $42.49/Month when Billed Yearly
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piHappiness is a comprehensive customer feedback app that provides real-time input using emoticons, capturing vital human insights in under 30 seconds. Businesses can create beautiful, fully customizable feedback forms, gathering feedback in person or through a survey kiosk setup. The ... Read More
A real-time email marketing dashboard displays metrics. This allows individuals to track the effectiveness of an email marketing initiatives, as well as provide insight into what they can do to improve their email marketing approach. Email marketing, sometimes known as "email blasting," is the act of sending an email to several recipients. A dashboard for email marketing will provide you with a high-level overview of your email campaign. You'll be able to track critical metrics and performance indicators to keep track of your email marketing activities. Aside from the ease of having all of your data in one place, an email marketing dashboard will allow you to track critical metrics to better understand your email marketing campaign efforts.
Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers have a better picture of what to expect from a purchase. It ensures that individuals are making the best purchase selection possible. Review monitoring plugins are a relatively new concept and have become increasingly popular due to the increase in sites relying on user-generated content. It’s also a great way to keep in contact with customers and get them talking about your company.
Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the entire lifetime of a marketing campaign, from concept through launch to evaluation. Campaign management has become a sophisticated, far-flung proposition via email, on social media platforms, on company websites, forums, blogs, mobile devices. Thanks to software like marketing automation software, analytics platforms, and new distribution methods and channels. As technology has advanced, more jobs may now be automated and more targeted communications and marketing content. Some jobs and workflows support critical marketing campaign management procedures, including planning, execution, and monitoring.
Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer feedback. The possibilities are endless, but our main focus is on Customer Relationship Management (CRM) solutions that are easy to setup and integrate with all AR systems and CRMs. That leaves a lot of room for brands to work on building their reputation through the power of customer feedback. However, with time consumers have become more demanding and are prepared to confirm the reliability of an item before they make payments. This is why it has been increasingly important for sellers to appear on the top of search results because customers can easily find them.
Reporting is the process of organizing data into informational summaries in order to track how various components of a business are performing. This includes calculating critical data and presenting them in multiple formats, such as an email, a slide deck, or an online dashboard. Reports can be complex and employ several methods. Still, the final purpose remains the same: to make it easy for those analyzing to comprehend what is truly happening within the business. This means that the accuracy of the reports is critical throughout the analytics phase, which focuses on identifying and resolving any issues inside the company.
A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps, or in-app by rating the agent's performance and the number of products or services available. It's a helpful feature of live chat software that you may personalize with a greeting message and a feedback option that suits your company's needs. Surveys and feedback are simple yet efficient techniques to learn about your customers' opinions on your company. It's one of the most effective techniques to figure out where your customer service lacks and improve customer retention strategies. The survey questionnaire should be created based on your business needs to provide successful results.
Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media response methods not only promote your objectives, but also make folks you're attempting to contact feel welcomed and honest. Response management is the process of managing such responses.
A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinions rather than a basic count of mentions or comments. It entails gathering and evaluating information from people's social media posts about your brand. If you want to understand what your customers are thinking, sentiment analysis is a valuable tool. It allows you to quickly and easily get feedback on your brand, products and services. It makes you better at what you do by seeing what needs to be improved or fixed.
Segmentation is dividing a market into separate consumer groups with comparable characteristics. It's an integral aspect of any customer strategy. For example, customer and participant segmentation allows a business to determine which customers are the most profitable and market to them most effectively while still providing excellent service. An organization can then use the information to decide which investments will generate the highest outcomes.
Alert Notifications are an essential feature of software that provide users with real-time updates and important information. These notifications serve as a way to keep users informed and aware of any changes or events within the software. One of the key functions of alert notifications is to notify users about any important updates or changes within the software. This can include software updates, new feature releases, or system maintenance. By receiving these notifications, users are able to stay up-to-date with the latest developments and improvements to the software
Survey templates are pre-designed questionnaires that are used to gather information from a target audience. These templates are designed to save time and effort by already providing a structure for the survey questions. They serve as a starting point for creating customized surveys, tailored to meet the specific needs of the user. The templates typically include commonly used survey questions, such as multiple-choice, rating scales, and open-ended questions. They also offer a variety of question types, making it easy to gather both quantitative and qualitative data
Starts from $42.49 when Billed Yearly
Monthly plans
Show all features
Basic
$49.99
Companies (Max 1)
Locations(Max 1)
Smileys
Categories (Reasons)
Open Text Question
Email Notifications ( 10000 Per Subscription)
Real time fusion charts
Custom Demographics
Premium
$99.99
Companies (Max 2)
Locations(Max 10)
Includes features of Basic plan, plus
Net Business Promoter Score
Email Notifications (100000 Per Subscription)
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Premium Plus
$149.99
Companies (Max 10)
Locations (Max 100)
Includes features of Premium plan, plus
Email Notifications (5000000 Per Subscription)
Consulting (Additional Charges)
Premium Support
Online Survey Link
Survey Links by SMS (Purchase separately)
Corporate
Companies (Max 100)
Locations (Max 1000)
Includes features of Premium Plus plan, plus
Email Notifications (1000000 Per Subscription)
Survey response time disp
eMail Support
Yearly plans
Show all features
Basic
$42.49
/Month
Companies (Max 1)
Locations(Max 1)
Smileys
Categories (Reasons)
Open Text Question
Email Notifications ( 10000 Per Subscription)
Real time fusion charts
Custom Demographics
Premium
$84.99
/Month
Companies (Max 2)
Locations(Max 10)
Includes features of Basic plan, plus
Net Business Promoter Score
Email Notifications (100000 Per Subscription)
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Premium Plus
$127.49
/Month
Companies (Max 10)
Locations (Max 100)
Includes features of Premium plan, plus
Email Notifications (5000000 Per Subscription)
Consulting (Additional Charges)
Premium Support
Online Survey Link
Survey Links by SMS (Purchase separately)
Corporate
Companies (Max 100)
Locations (Max 1000)
Includes features of Premium Plus plan, plus
Email Notifications (1000000 Per Subscription)
Survey response time disp
eMail Support
Basic
$49.99
Companies (Max 1)
Locations(Max 1)
Smileys
Categories (Reasons)
Open Text Question
Email Notifications ( 10000 Per Subscription)
Real time fusion charts
Custom Demographics
Premium
$99.99
Companies (Max 2)
Locations(Max 10)
Includes features of Basic plan, plus
Net Business Promoter Score
Email Notifications (100000 Per Subscription)
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Premium Plus
$149.99
Companies (Max 10)
Locations (Max 100)
Includes features of Premium plan, plus
Email Notifications (5000000 Per Subscription)
Consulting (Additional Charges)
Premium Support
Online Survey Link
Survey Links by SMS (Purchase separately)
Corporate
Companies (Max 100)
Locations (Max 1000)
Includes features of Premium Plus plan, plus
Email Notifications (1000000 Per Subscription)
Survey response time disp
eMail Support
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Disclaimer: Pricing information for piHAPPINESS is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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Plano, Texas
piHappiness is a comprehensive customer feedback app that provides real-time input using emoticons, capturing vital human insights in under 30 seconds. Businesses can create beautiful, fully customizable feedback forms, gathering feedback in person or through a survey kiosk setup. The app offers insightful reports, a response inbox for analyzing feedback, and tools for taking actionable steps based on customer input.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta