Streamline your contact center with Genesys PureConnect.
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8.9
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
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Unique Features
Outbound Call Center
Inbound Call Center
Concurrency Support
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Pricing
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Call Center Studio offers custom pricing plan
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Product Description
PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Genesys PureEngage offers custom pricing plan
